Tulum Cenotes Tour

• Confirmation will be received at time of booking.
• We can provide you a meeting point to pick you up at Playa del Carmen and Tulum.
• For any change, pick-up request, or any information needed, please contact our customer service: +52 (998) 388 1172.
• Pickup information cell phone / WhatsApp: +52 (998) 338 5165.
• Schedule: 09:00 am 03:00 pm (4 pm return in Cancún hotels).
• Please note that the pick-up hotel service is only available from Cancún hotel zone and the Riviera Maya.
• The pickup time will be between 7:00 am - 8:00 am (depends on your location). You will get exact details via email once you make a reservation.

• Comfortable clothes (beach wear) and shoes are recommended.
• Please bring sunscreen, sunglasses, a towel, your camera, and spending money.

• Bring a hat or cap.

• Not recommended for people with heart problems or other serious medical conditions.

• Swim and refresh after a hot day in 2 beautiful cenotes.
• Learn more about the Mayan civilization and their culture.
• Explore the ancient Mayan city of Tulum.
• Discover the remains of ancient buildings.
• Explore on your own and take in the views.

If your plans change, you can update the dates at no cost.

• Warranty against bad weather: 1 year warranty against bad weather.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• No refund for cancellation