Cenote Casa Tortuga Tulum

• Schedule: 9:00 am - 5:00 pm.
• People with disabilities do not pay for access.
• Children under 5 years old are free, children 6 years old and older pay full price.

• Hat.
• Sunglasses.
• Swimwear.
• Biodegradable Sunscreen.

• Soft and fresh clothing.
• Persons with disabilities do not pay admission.
• Children under 5 years old are free.
• Do not enter closed or semi-open cenotes without a guide.
• Wear a hat, sunglasses and a bathing suit.
• Use biodegradable sunscreen.

• People wearing makeup, suntan lotion, etc. will not be allowed to enter, as it is a nature reserve.
• No food or beverages from outside the restaurant are allowed in the reservation.
• BCDs and snorkel equipment are free during the guided tour, after which you can rent them.
• It is advisable to know how to swim to enjoy the cenotes in their maximum splendor.
• Not recommended for pregnant women.
• Not recommended for people with back problems, mobility or heart problems.

• Guided tour.
• Access to different kinds of Cenotes.
• Safety equipment.
• You only pay for one access.

If your plans change, you can update the dates at no cost.

• Warranty against bad weather: 1 year warranty against bad weather.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• No refund for cancellation