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Casa Tortuga Tulum

badgeAll familyTulum, México
Casa Tortuga Tulum
Casa Tortuga Tulum
Casa Tortuga Tulum
Casa Tortuga Tulum
Casa Tortuga Tulum

From $20.00 USD

Prices may vary depending on the number of people*

Select Date and Travelers.

(From 6, to 11 Years old)
(From 0, to 5 Years old)

Secure your spot while staying flexible.

Warranty against bad weather

1 year warranty against bad weather Learn more,

Tour and activities in Casa Tortuga Tulum

Find the best excursions and tours in Cancun and Riviera Maya. Live unique experiences, and get information about the best things to do in Cancun by eTransfers Tours.

Discover why more than 5K happy customers rate us with 5 stars.

from 20 USD

Option 1

Tour Casa Tortuga Tulum Basic

4 cenotes tour





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1 Adults x $ 20 USD

Option 2

Casa Tortuga Tulum Tour Platinum

Tour of 4 cenotes




Zip line

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1 Adults x $ 32.5 USD

Option 3

Casa Tortuga Tulum Tour VIP

Tour of 4 cenotes




Zip lines

Taco buffet 

Free refilled water

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1 Adults x $ 45 USD

safetySafety measures
clockUp to 8h
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chatOffered in: English & Spanish

Cenotes Casa Tortuga Tulum

Located on the Cancun - Tulum highway, just 15 minutes away from the Tulum downtown, there is Cenotes Casa Tortuga Tulum, which in 2016 began with its tourist activity and now is internationally recognized as one of the best destinations in Mexico.

Cenotes Casa Tortuga Tulum is a Natural Park full of adventures, experiences, and unforgettable moments. On the guided tour, you will learn about the mysteries of the ancient caves, secrets of the Mayan jungle, and thousands of adventures in its crystal clear waters.

In Casa Tortuga Tulum, you will have the opportunity to enjoy three types of cenotes in Riviera Maya: Open, semi-open, and cavern.

Book a Casa Tortuga Tulum Tour with eTransfers Travel.

What's Included?

  • BASIC: A guided tour of 4 cenotes (2 semi open with cavern and 2 open) with approximate duration of 1 hour with 40 minutes to 2 hours. Includes guide, vests and snorkel.
  • PLATINUM: A guided tour of 4 cenotes (includes vests, guide and snorkel). Zipline of 2 towers of 20 meters high and with a total of 600 meters of travel.
  • VIP: A guided tour of 4 cenotes (includes vests, guide and snorkel). Zip line of 2 towers of 20 meters high and a total of 600 meters. Entrance to the taco buffet of different dishes and refillable fresh water.
  • Tips.
  • Alcoholic beverages.
  • Transportation.

Important information

  • Schedule: 9:00 am - 5:00 pm.
  • People with disabilities do not pay for access.
  • Children under 5 years old are free, children 6 years old and older pay full price.

What to bring?

  • Hat.
  • Sunglasses.
  • Swimwear.
  • Biodegradable Sunscreen.


  • Soft and fresh clothing.
  • Persons with disabilities do not pay admission.
  • Children under 5 years old are free.
  • Do not enter closed or semi-open cenotes without a guide.
  • Wear a hat, sunglasses and a bathing suit.
  • Use biodegradable sunscreen.


  • People wearing makeup, suntan lotion, etc. will not be allowed to enter, as it is a nature reserve.
  • No food or beverages from outside the restaurant are allowed in the reservation.
  • BCDs and snorkel equipment are free during the guided tour, after which you can rent them.
  • It is advisable to know how to swim to enjoy the cenotes in their maximum splendor.
  • Not recommended for pregnant women.
  • Not recommended for people with back problems, mobility or heart problems.


  • Guided tour.
  • Access to different kinds of Cenotes.
  • Safety equipment.
  • You only pay for one access.

Cancellation Policy

If your plans change, you can update the dates at no cost.

  • Warranty against bad weather: 1 year warranty against bad weather.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • No refund for cancellation



5 Reviews

Total review count and overall rating based on eTransfers Tours reviews

Reviews by eTransfers Travel travelersinfo

Showing 5 reviews

starstarstarstarstarExcellent service

Marcela Z, Jan 2023

My family and I really enjoyed the Casa Tortuga Tulum Tour, it was an unforgettable experience from the beginning to the end. We had a wonderful time swimming in the cenotes and zip lining. Definitely must visit.

starstarstarstarstarPersonalized and quality service

Dominique N, Jan 2023

From the first moment of booking, I received personalized attention and quality. Definitely an enjoyable and recommendable experience in Tulum.

starstarstarstarstarHighly recommended

Louis S, Jan 2023

Highly recommended, my partner and I are very happy with the attention we received on our tour at Casa Tortuga Tulum.

starstarstarstarstarNice time in Tulum

Conrad W., Jan 2023

This tour was a great way to discover new cenotes and attractions in Tulum and its surroundings. We enjoyed every activity there. Our guide Sandra was so gentle with us and did an excellent job. 🥰 We fell in love with Tulum history and the cenotes, of course.

starstarstarstarstarBest Value Tour! ✅

Wilfred D., Dec 2022

Our trip was a blast! It was rainy initially, but the guide helped us with a raincoat to continue the tour. The Cenote was WOW, and the help from our guide was amazing. He was so knowledgeable and funny at all times.👍🏼