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Reviews - Cancun Airport Transportation

We have thousands of happy customers worldwide. Our ratings and reviews endorse us as one of the best transportation agencies in Cancun, Playa del Carmen, Tulum, and the Riviera Maya.

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From Mexico +52 (998) 387.0229

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bookings@etransfers.com

Our Rating

4.9 / 5

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Our Customer Reviews

Nice Service

The service was Nice; from the moment we arrived, they were on time.

Dennis Hastings.

Written on January 2023

Simple to reserve

It was very easy to book. I went to the website, filled in my details, and they did the rest.

Mary B.

Written on December 2022

Reliable agency

Awesome, it was very fast, and they offered me everything to have the confidence to operate all my trips in the Riviera.

Todd R.

Written on December 2022

Safe Airport transfer

My experience with them was exceptional. Safe and also very economical. They were very helpful in choosing the ideal service for me and my family. At all times, they made sure that I and those traveling with me felt comfortable. From the moment I called they were very accessible, even when I arrived at my hotel they helped me with my luggage. There is no safer transfer agency than this one.

Jackie White.

Written on December 2022

We get faster to the hotel zone

I arrived at my hotel in less time than I expected, and I was even able to make a courtesy stop at an "OXXO" to buy drinks and snacks.

Tony Mack.

Written on December 2022

Great attention to detail

This is a local agency (from what the driver told me), and they know a lot about the destination and can advise you if you don't know how to get somewhere or just want to know more about Cancun. One of the things that caught my attention was the reception at the time of my arrival. They had a sign that helped me find them quickly. I was very grateful for how nice they were to me.

Donald Hubbard.

Written on November 2022

Excellent driver

I have traveled four times to Cancun. Honestly, the previous times, the transfers I had taken felt like a normal cab service. This time it was different. Our driver, Abel, was nice to us and also very funny. There was traffic in the city, but it didn't feel so heavy because of the friendliness with which Abel took care of us.

Barry McMillan.

Written on October 2022

Good rates

I was amazed at the prices on your site. I bought my round-trip transfer to go Tulum so that I would buy a one-way transfer with another transportation agency.

Rovin J.

Written on September 2022

Always on time

My flight left an hour late from LA, I notified them, and before that, they had already rescheduled my pick-up at the Cancun Airport. I had never had that happen before; usually, I had to reschedule with the agency directly.

Lucille Blough.

Written on August 2022

Friendly service

Transport to and from our Destination was friendly. The service, in general, was good. I have no complaints whatsoever, as everything flowed as it was supposed to.

George W.

Written on July 2022

Best Experience

I booked only the outbound service before my trip, but I really enjoyed my trip. The driver was respectful and very friendly, so much so that I booked my return trip to the airport. From now on, I will be loyal to eTransfers as my favorite transfer agency.

Mabel C.

Written on July 2022

All is well!

I took an airport taxi from etransfers. It was very clean, smelled good, and the ride was comfortable. I don't ask for anything else. The only thing I didn't like was that the people were crowded when leaving the airport, but that's not the fault of the shuttle.

Eli River.

Written on June 2022

On-time service

I arrived promptly to check in even though I was already late because my flight was late.

Robert J. Keene

Written on May 2022

Recommended

Quality of service

Alice R.

Written on April 2022

No Complaints

I have no complaints. However, I would have liked to have been offered other packages or promotions at the time of booking.

Derek Mc.

Written on March 2022

Always reliable

It is not the first time I have traveled with them. I have trusted them for more than 6 years. This time the service left me more impressed than ever. When I arrived at the airport, I could already find a reservation module; as I had only booked my transfer to my hotel, I decided to take a look to see what services I could hire. Besides the transfer, I also booked a tour, and they offered me discounts on several restaurants in the city. WOW!

Mariyah Powell.

Written on March 2022

Private transportation

The transfer was private, exactly as promised at the beginning of my reservation.

Jamie R.

Written on February 2022

Excellent Service

They responded very quickly to the email I sent to book with them. The service was good when I booked with the driver who took me to my Airbnb.

Louis Smith.

Written on January 2022

Reliable and Quick!

We landed at the Cancun airport and booked a round trip transportation with eTransfers! They were professional, efficient, and nice! They met us promptly to go to our destination. I highly recommend this agency for travel throughout the Riviera Maya.

Xochitl M.

Written on December 2021

Friendly Customer service!

I called at about 11 am for service the next day. Without any problem, they helped me, and they offered me a transfer at the time my plane arrived. It arrived at 4 am on their schedule, and still, they did not deny me the service as it happened to me with other agencies.

Kris P.

Written on December 2021

Best agency so far.

Thank you for everything. You always make me feel at home when I arrive in Cancun.

Tom Davis

Written on September 2021

Amazing service

The communication with them was always fluent. I changed my itinerary twice due to issues with the airline I was traveling with, and they treated me in the nicest way at all times.

Celia G.

Written on May 2021

Travel from Cancun to Tulum

We had a trip for 14 people. When I called, I was going to hire different cars to take us to the hotel. However, Yare helped us to travel all together by offering us a transportation service from the airport in a van for groups where we had the ideal space, so we didn't have to travel separately to Tulum.

Serena P.

Written on February 2021

Very Affordable

No matter what service I take, of the times I have been able to travel with this agency, all my services have been at very good prices.

Janette S.

Written on December 2020

Excellent Service

Nice Service

Carlos Moral

Written on August 2020

Heavy Traffic

I traveled from the airport to my hotel. I don't know if it was because of the construction on the avenue or if the driver took a longer way, but my trip took twice as long as it normally took on my previous visits to Cancun.

Stephanie Vitto

Written on June 2020

Very Good

Very Good service

Lillian G.

Written on April 2020

Thank You, Raul!

The experience was amazing. Raul was super polite and attentive. From the beginning, he introduced himself and explained the use of the sound and the tablet, very enjoyable. He drives very well, using directionals all the time, changing lanes, and prudent speed. A great element for the company. The unit was very clean and super comfortable.

Alexa B.

Written on December 2019