Reviews - Cancun Airport Transportation

The service was Nice; from the moment we arrived, they were on time.

It was very easy to book. I went to the website, filled in my details, and they did the rest.

Awesome, it was very fast, and they offered me everything to have the confidence to operate all my trips in the Riviera.

My experience with them was exceptional. Safe and also very economical. They were very helpful in choosing the ideal service for me and my family. At all times, they made sure that I and those traveling with me felt comfortable. From the moment I called they were very accessible, even when I arrived at my hotel they helped me with my luggage. There is no safer transfer agency than this one.

I arrived at my hotel in less time than I expected, and I was even able to make a courtesy stop at an "OXXO" to buy drinks and snacks.

This is a local agency (from what the driver told me), and they know a lot about the destination and can advise you if you don't know how to get somewhere or just want to know more about Cancun. One of the things that caught my attention was the reception at the time of my arrival. They had a sign that helped me find them quickly. I was very grateful for how nice they were to me.

I have traveled four times to Cancun. Honestly, the previous times, the transfers I had taken felt like a normal cab service. This time it was different. Our driver, Abel, was nice to us and also very funny. There was traffic in the city, but it didn't feel so heavy because of the friendliness with which Abel took care of us.

I was amazed at the prices on your site. I bought my round-trip transfer to go Tulum so that I would buy a one-way transfer with another transportation agency.

My flight left an hour late from LA, I notified them, and before that, they had already rescheduled my pick-up at the Cancun Airport. I had never had that happen before; usually, I had to reschedule with the agency directly.

Transport to and from our Destination was friendly. The service, in general, was good. I have no complaints whatsoever, as everything flowed as it was supposed to.

I booked only the outbound service before my trip, but I really enjoyed my trip. The driver was respectful and very friendly, so much so that I booked my return trip to the airport. From now on, I will be loyal to eTransfers as my favorite transfer agency.

I took an airport taxi from etransfers. It was very clean, smelled good, and the ride was comfortable. I don't ask for anything else. The only thing I didn't like was that the people were crowded when leaving the airport, but that's not the fault of the shuttle.

I arrived promptly to check in even though I was already late because my flight was late.

Quality of service

I have no complaints. However, I would have liked to have been offered other packages or promotions at the time of booking.

It is not the first time I have traveled with them. I have trusted them for more than 6 years. This time the service left me more impressed than ever. When I arrived at the airport, I could already find a reservation module; as I had only booked my transfer to my hotel, I decided to take a look to see what services I could hire. Besides the transfer, I also booked a tour, and they offered me discounts on several restaurants in the city. WOW!

The transfer was private, exactly as promised at the beginning of my reservation.

They responded very quickly to the email I sent to book with them. The service was good when I booked with the driver who took me to my Airbnb.

We landed at the Cancun airport and booked a round trip transportation with eTransfers! They were professional, efficient, and nice! They met us promptly to go to our destination. I highly recommend this agency for travel throughout the Riviera Maya.

I called at about 11 am for service the next day. Without any problem, they helped me, and they offered me a transfer at the time my plane arrived. It arrived at 4 am on their schedule, and still, they did not deny me the service as it happened to me with other agencies.

Thank you for everything. You always make me feel at home when I arrive in Cancun.

The communication with them was always fluent. I changed my itinerary twice due to issues with the airline I was traveling with, and they treated me in the nicest way at all times.

We had a trip for 14 people. When I called, I was going to hire different cars to take us to the hotel. However, Yare helped us to travel all together by offering us a transportation service from the airport in a van for groups where we had the ideal space, so we didn't have to travel separately to Tulum.

No matter what service I take, of the times I have been able to travel with this agency, all my services have been at very good prices.

Nice Service

I traveled from the airport to my hotel. I don't know if it was because of the construction on the avenue or if the driver took a longer way, but my trip took twice as long as it normally took on my previous visits to Cancun.

Very Good service

The experience was amazing. Raul was super polite and attentive. From the beginning, he introduced himself and explained the use of the sound and the tablet, very enjoyable. He drives very well, using directionals all the time, changing lanes, and prudent speed. A great element for the company. The unit was very clean and super comfortable.