Xenses Park

A park that plays with your senses: over 50 settings along two routes, from the Town where you can't tell up from down to the Bird Flight zip line, the pitch-dark Xensatorium, the Mudorama and the slide. A half-day visit, easy to combine.

4.4 261 reviews on Tripadvisor
Theme parks Playa del Carmen 5 h Hotel pickup on some options taxes & fees included

About this tour

  • Cancellation fee appliesCancel up to 48 hours before and get 90% back; the operator keeps 10% as an administrative fee.
  • 5 hDepartures at 08:30
  • Hotel pickup on some optionsXenses with Transportation
  • taxes & fees includedThe price you see is the price you pay. No surprises at the gate.
  • Instant confirmationMobile voucher by email as soon as you pay.
  • Book 24 h aheadThe operator needs that much notice to confirm your place.
  • 2 optionsPick the one that fits on the next step.

Practical info

Hours

Monday, Tuesday, Thursday, Friday and Saturday. Activities run 8:30 a.m. to 5:45 p.m. and the park closes at 7:00 p.m. Closed on Sundays.

Adult price

$89, or $80.10 when you book 7 or more days ahead.

Child price

Ages 5 to 11 pay 25% less than adults.

Age

Minimum age 5. To enter without an adult, you must be 18 or older.

Location

Km 282 of Federal Highway 307, next to Xcaret and Xplor parks, in Playa del Carmen.

From Cancun

74 km (46 miles) from Cancun Airport, about 1 hour by car. From the Hotel Zone, add the drive from your hotel to the airport.

From Playa del Carmen

6 km (4 miles), about 15 minutes.

Transportation

Only with “Xenses with transportation”: round trip from your hotel or a meeting point in Cancun, Playa del Carmen and the Riviera Maya. On the official website it adds $32.40 per adult from Cancun or the Riviera Maya, and $23.40 from Playa del Carmen.

Checked on the operator’s official website (xcaret.com, xensespark.com) on September 30, 2026.

Hotel pickup & meeting point

Hotel pickup comes only with: Xenses with Transportation. The other options start at the meeting point.

Grupo Xcaret picks you up at hotels in these zones. The exact time depends on your hotel and is confirmed before the tour.

ZonePickup window
AkumalConfirmed the evening before
Cancun Zona Hotelera & CentroConfirmed the evening before
Costa MujeresConfirmed the evening before
Maroma BeachConfirmed the evening before
Playa del CarmenConfirmed the evening before
Playa MujeresConfirmed the evening before
Playa ParaisoConfirmed the evening before
Puerto AventurasConfirmed the evening before
Puerto JuarezConfirmed the evening before
Puerto MorelosConfirmed the evening before
Running late?

Message IAN on WhatsApp and we’ll let Grupo Xcaret know. The operator decides how long the vehicle waits.

Who runs this tour

Grupo Xcaret runs this tour with its own staff. We look after you before and after you book: questions and updates on WhatsApp with IAN.

Grupo Xcaretruns this tour
Instantconfirmation
Questions about the tour? Chat with IAN

Traveler reviews

Reviews from eTransfers customers about their transfers and tours, not only about this activity.

4.91
650 reviews eTransfers customers
Lana S.

“Excellent Taxi service at Punta Cana Airport! The driver, Juan, was a true professional, met us and helped us with our bags. The ride was comfortable and safe, and Juan even shared great ideas about visiting local attractions. Very nice. I highly recommend him.”

eTransfers customers · August 2023
Mark H.

“I had a perfect experience. The vehicle was clean and well-maintained, and the whole trip was pleasant. I will choose them again on my next trip!”

eTransfers customers · August 2023
Michael L.

“They provided exceptional service at all times. Their communication was prompt and informative from the moment I made the reservation. I felt safe and well taken care of.”

eTransfers customers · August 2023
Sonya Q.

“I loved that the service was fast. Everything flowed just as we expected.”

eTransfers customers · August 2023

Cancellation policy

  • Cancel up to 48 hours before and get 90% back; the operator keeps 10% as an administrative fee.
  • Cancellations less than 48 hours before, or no-shows, are not refunded.

Common questions

Can I cancel and get my money back?
Yes, with a fee: cancel up to 48 hours before and get 90% back, because the operator keeps 10% as an administrative fee. With less than 48 hours’ notice, or if you don’t show up, there is no refund.
Is hotel pickup included?
Only with these options: Xenses with Transportation. The others don’t include transportation and start at the venue.
What does each age pay?
The rates are: Adult (12+), Child (5–11), Infant (0–4). Some activities within the tour also have their own minimum age or height.
How far ahead do I need to book?
Book at least 24 hours ahead: that’s the notice the operator needs to confirm your spot.
What days is Xenses open?
Monday, Tuesday, Thursday, Friday and Saturday; activities run 8:30 a.m. to 5:45 p.m. It’s closed on Sundays.
What’s the minimum age for Xenses?
Age 5. Kids 5 to 11 pay 25% less than adults, and you must be 18 or older to enter without an adult.
How far is Xenses from Cancun and Playa del Carmen?
It’s next to Xcaret: 74 km (46 miles) from Cancun Airport, about 1 hour by car, and 6 km (4 miles) from Playa del Carmen, about 15 minutes.