“My friends and I were on a budget and looking for an affordable way to get to our hotel in the Hotel Zone from Cancun Airport. We stumbled upon this agency and couldn't believe the amazing rates. The service was excellent, and we arrived at our hotel in no time.”
Xenses Park
- 5 h
- Pickup on some options
- Cancel up to 48 h (10% fee)
- Instant confirmation
- Theme parks
- Playa del Carmen











Options
Select a date to see your total
About this tour
- Cancellation fee appliesCancel up to 48 hours before and we refund 90%; the other 10% is an administrative fee.
- 5 hDepartures at 08:30
- Hotel pickup on some optionsXenses with Transportation
- Taxes & fees includedThe price you see is the price you pay. No surprises at the gate.
- Instant confirmationMobile voucher by email as soon as you pay.
- Book 24 h aheadThat’s the notice we need to confirm your place.
- 2 optionsPick the one that fits on the next step.
What to expect
Xenses is a park in Playa del Carmen that plays with your senses and with everything you think you know about reality. It is not a water park or an extreme adventure: it is a route full of surprises where you see, touch and feel things in a whole new way.
Your visit follows two routes with more than 50 settings. On one, you walk into El Pueblo, a village built so you can never tell whether you are going uphill or downhill. On the other, the Xensatorium leads you in total darkness through different ecosystems where only hearing, touch and smell can guide you.
There is also room for a thrill and for some downtime: Bird Flight is a zip-line that gives you the feeling of gliding, a slide drops you into the water of a cavern, you can float in a saltwater river and then sink into the Lodorama, a warm river of clay. Along the way you'll find plenty of optical-illusion photo spots.
The experience takes half a day, around five hours, so it pairs easily with the beach, shopping or another park. It is ideal for families with kids ages five and up, couples and friends looking for something original.
Choose your ticket, with or without transportation, and book half a day of surprises with us.
Practical info
Monday, Tuesday, Thursday, Friday and Saturday. Activities run 8:30 a.m. to 5:45 p.m. and the park closes at 7:00 p.m. Closed on Sundays.
$89, or $80.10 when you book 7 or more days ahead.
Ages 5 to 11 pay 25% less than adults.
Minimum age 5. To enter without an adult, you must be 18 or older.
Km 282 of Federal Highway 307, next to Xcaret and Xplor parks, in Playa del Carmen.
74 km (46 miles) from Cancun Airport, about 1 hour by car. From the Hotel Zone, add the drive from your hotel to the airport.
6 km (4 miles), about 15 minutes.
Only with “Xenses with transportation”: round trip from your hotel or a meeting point in Cancun, Playa del Carmen and the Riviera Maya. On the official website it adds $32.40 per adult from Cancun or the Riviera Maya, and $23.40 from Playa del Carmen.
Checked on the official website (xcaret.com, xensespark.com) on September 30, 2026.
Hotel pickup & meeting point
Hotel pickup comes only with: Xenses with Transportation. The other options start at the meeting point.
Pickup from hotels in these zones. The exact time depends on your hotel and is confirmed before the tour.
| Zone | Pickup window |
|---|---|
| Cancun Zona Hotelera & Centro | Confirmed the evening before |
| Playa del Carmen | Confirmed the evening before |
| Puerto Morelos | Confirmed the evening before |
| Costa Mujeres | Confirmed the evening before |
| Puerto Aventuras | Confirmed the evening before |
| Akumal | Confirmed the evening before |
| Playa Paraiso | Confirmed the evening before |
| Playa Mujeres | Confirmed the evening before |
| Puerto Juarez | Confirmed the evening before |
| Maroma Beach | Confirmed the evening before |
Message IAN on WhatsApp and we’ll alert your pickup right away. How long the vehicle waits depends on the tour.
Good to know
- Book 24 h aheadThat’s the notice we need to confirm your spot.
Traveler reviews
Reviews from eTransfers customers about their transfers with us. They rate our service, not this activity.
“This agency provided the most reliable and convenient Transportation from Cancun Airport to Hotel Zone service I've ever experienced. I will be recommending them to all my friends traveling to Cancun.”
“I would recommend this transportation company to anyone traveling from Cancun to Coba. They are the best in the business.”
“They were kind and really nice to me and my family since we arrived at the airport, so much so that we hired a round trip service to travel from Playa del Carmen to Tulum.”
Cancellation policy
- Cancel up to 48 hours before and we refund 90%; the other 10% is an administrative fee.
- Cancellations less than 48 hours before, or no-shows, are not refunded.
Common questions
Can I cancel and get my money back?
Is hotel pickup included?
What does each age pay?
How far ahead do I need to book?
What days is Xenses open?
What’s the minimum age for Xenses?
How far is Xenses from Cancun and Playa del Carmen?
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