Xcaret Tour

• Children under 4 years old are free. From 5 to 11 years old they pay half of the adult ticket (in both cases it is essential to present identification at the ticket office of the Parks)
• Children over 1.40 m but under 12 years old, must also present identification to prove their age.
• Use of snorkel equipment (requires a refundable deposit of $ 100 MXN / $ 10 USD)
• Reservations canceled more than two days before the arrival date are subject to a 10% charge for administrative expenses. From 2 to 0 days before the arrival date, or in case of non-arrival, they will not be refundable
• It is not possible to change the date on the same day of your visit

• You must bring your proof of purchase printed
• Wear comfortable beach clothes, a bathing suit. Bring a towel and an extra change
• Your sunscreen and suntan lotion should only contain titanium oxide and zinc oxide for use in the Park. In case of not meeting this requirement, at the entrance there is a module where you can exchange your sunscreen for a chemical-free sample; your sunscreen will be returned to you upon departure
• Bring cash or a card to buy souvenirs, carry out an Optional Activity or acquire the photos of your visit

• Bring a hat or cap.

• Some activities have restrictions for pregnant women.

• The folklore of Mexico represented in the Charrería, the Voladores de Papantla, the Pre-Hispanic Dances, and the magnificent presentation of Xcaret Mexico Espectacular.
• Three different subway rivers flow into the sea.
• Diverse species that you will be able to see closely in the Coral Reef Aquarium, the Butterfly Farm, and the Aviary.

If your plans change, you can update the dates at no cost.

• Warranty against bad weather: 1 year warranty against bad weather.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• No refund for cancellation