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4.7 / 5 Stars (7 Reviews)
Playa del Carmen
+6 Years
Safety measures
Mobile ticket
Offered in: English & Spanish
+100 reviews attest that this tour is fantastic
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Discover the depths of the Mayan World on the Xenotes Tour

Find the perfect harmony between nature and Mayan mysticism behind Xenotes. Meet the four types of cenotes in this incredible route full of activities to do such as rappel, snorkel, practice zip line to fall into the refreshing waters of the cenotes, or enjoy a kayak ride.

The Cenotes Route has four types of cenotes: semi-open crystalline cenote, the open cenote, the great ancient cenote, and the blue cavern-like cenote. Xenotes will allow you to go deep into the Mayan jungle and get to know the cenotes in Cancun.

What's Included?

  • Round trip transportation from your hotel.
  • Bilingual guide throughout the tour.
  • Visit the four different types of cenotes.
  • Assisted rappel, zip lines, kayaks, and swimming activities.
  • Water, coffee, chocolate, sweet bread, and seasonal fruit at the time of leaving the first cenote.
  • Glam Picnic at the end of the activities: julienne soup, a cold bar of premium quality meats and cheeses, a variety of rustic breads, dressings, salads, and beverages (water, wine, and beer).
  • Equipment: life vest, rappel equipment, kayak, and tire.
  • Bathrooms, dressing rooms, and two towels.

    Important information

    • Xenotes Oasis Maya Tour activities are recommended for children over six years old.
    • This tour is not recommended if you have heart, lung, spine, asthma, diabetes, hypertension, are pregnant, or suspected to be pregnant.
    • Children over 1.40 m but under 12 years of age must present identification proving their age.

    What to bring?

    • Remember to bring the printed proof of purchase of your tour.


    • The use of life jackets is mandatory for all water activities.
    • It is necessary to shower before entering the waters of the cenotes to preserve the ecosystem.
    • The minimum age to enter Xenotes is 6 years old.
    • For the zip line activity a minimum height of 1.40 m and a minimum weight of 40 kg is required.
    • Children from 6 to 11 years old pay half the adult ticket (they must present an ID to the tour operator when boarding the transport).
    • Children over 1.40 m but under 12 years of age must present identification proving their age.
    • Reservations cancelled more than 2 days prior to arrival date are subject to a 10% administrative fee; 2 to 0 days prior to arrival date, or in case of non-arrival, are non-refundable.
    • It is not possible to change the arrival date on the day of the visit.


    • The Xenotes Tour is available Monday through Saturday.
    • Wear comfortable beach clothes and a bathing suit. Bring an extra change of clothes.
    • Confirm the time and place of departure of your transportation.
    • Your sunscreen and suntan lotion should only contain titanium oxide and zinc oxide for use in the Park.
    • Bring cash or a credit card to purchase photos of your visit.
    • It is important to consider that the cenotes are located in the middle of the jungle, so the roads to reach them are not paved.


    • Tour the four different cenotes: the Xenote Fuego, K'áak', the Xenote Agua, Ha', the Xenote Tierra, Lu'um, and the Xenote Aire, Lik'.
    • Discover the legends of the Aluxes, the small guardians of the cenotes and the jungle, which must be asked for permission before entering their domains.
    • Enjoy delicious food and drinks already included, in the middle of nature.
    • Small groups for a more comfortable experience.

    Cancellation Policy

    If your plans change, you can update the dates at no cost.

    • Warranty against bad weather: 1 year warranty against bad weather.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • No refund for cancellation

    Cancun tours & excursions

    Tour and activities in Xenotes

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    from 129.99 USD

    Reviews by eTransfers Travel travelers

    Showing 1 reviews


    5.0 One of the best experiences

    Nittaya, May 2023

    Always attentive to everything, from the moment of making the reservation to the entrance to the facilities of the activity, I highly recommend them.


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