Kantun Chi

• Schedule: 9:00 am - 5:00 pm.
• Last guided tour: 12:30 pm.
• Children under 5 years old or 1 meter tall enter free (does not include food or access to the cave/underground river).
• For a guided tour, we suggest being at the park reception between 09:00 a.m. and 11:00 a.m.
• If you do not arrive at the time of your reservation, it may be lost or is subject to availability.

• We suggest using aquatic shirts (surf type).
• Water.

• Because we are a 100% natural eco-park and to avoid contamination in the cenotes, we remind you that the use of tanning creams, sun blockers and repellants are not allowed. We offer 100% organic repellent as a courtesy; The areas are covered with the shade of the trees, in case you require sun protection, we suggest using aquatic shirts (surf type).
• It is not allowed to enter with food, coolers, alcoholic beverages (only water for hydration) or pets.
• Smoking is not allowed inside the facilities.
• The use of a life jacket is mandatory.

• The grutaventura tour is not suitable for children under 7 years old; pregnant women, people with claustrophobia, hypertension, diabetes, asthma, heart problems, overweight or mobility.

• Learn a little of the ancient Mayan culture and its traditions.
• Explore 4 different cenotes, each with an incredible story told by a specialized guide.

If your plans change, you can update the dates at no cost.

• Warranty against bad weather: 1 year warranty against bad weather.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• No refund for cancellation