Arriving at Santo Domingo Airport

Las Americas International Airport

Arrival instructions, step by step

A single arrivals exit and a busy cerb. The important part is knowing where to stand.

1. The e-Ticket and immigration

   The Dominican e-Ticket is free and filled online before you fly; have the QR ready. The tourist card is already included in almost every airline ticket.

2. Have your return ticket handy

   Since 28 April 2023 the airline is required to check that every foreign passenger holds an onward or return ticket. Without one you can be refused entry, and the check happens at the counter, not on landing.

3. Flying in from Brazil or Venezuela? Yellow fever

   The Dominican Republic requires an international vaccination certificate from anyone arriving from Espírito Santo, Minas Gerais, Rio de Janeiro or São Paulo, and from every passenger coming from Venezuela. It has to be at least ten days old. Confirm with your airline before you fly.

4. Baggage reclaim and customs

   Collect your bags and walk through customs. Checks are quick and routine.

5. Past the taxi and car hire desks

   After customs there is a short corridor of taxi and car hire counters. Walk past them to the exit; your driver is outside.

6. Find the name board at the barrier

   The arrivals cerb is busy. Your driver waits at the barrier outside the doors with an eTransfers name board, then walks you to the vehicle.

7. A prepaid SIM, if you want one

   Claro and Altice have desks just after customs at fair prices. It is easier here than in the city.

8. Thirty minutes to the Colonial Zone

   Boca Chica is fifteen minutes, the Colonial Zone and Piantini thirty to forty on the coast road, Juan Dolio about forty.

Meeting point by terminal

Your confirmation names your terminal. Here’s where we stand at each one.

How to recognise your driver

• Name and photoSent by WhatsApp the evening before, with the vehicle’s number plate.
• The eTransfers name boardBlue board, white logo, your name in large letters.
• Uniform and vehicleNavy polo shirt with the logo. The vehicle model and number plate match your message.
• Live locationAsk IAN and we’ll send the driver’s live location while you walk out.

What to watch for at Santo Domingo Airport

What happens if your flight moves

• We track your flight numberFrom the moment you book. If the flight is retimed, we move the pick-up before you land.
• The driver waits, at no chargeSixty minutes after landing on international flights, thirty on domestic. Immigration queues never count against you.
• If you miss the flight altogetherSend us the new flight number. With Premium, changing the date or the time is free up to 12 hours before the original pick-up; with Economy it is your one included change, with 24 hours’ notice. Outside those windows, we move it subject to availability.

Santo Domingo Airport transfer questions

Written and kept up to date by our own team at Las Americas International Airport · reviewed 30 September 2026