Arriving at Los Cabos Airport
One hall of desks, then the doors, then your name on a board.

Arrival instructions, step by step
The hall of desks between customs and the exit is the only thing standing between you and your driver.
Immigration
Have your passport and hotel name ready. SJD moves quickly except on Saturdays, when most US charters land between 11 and 16 h.
Baggage reclaim and customs
Collect your bags and press the customs button. Green and you walk on, red and your bag goes through the scanner.
The tour and “transport” desks
After customs you cross a hall of counters. They will ask which hotel you are staying at and offer a free lift or a free breakfast. They sell timeshare presentations. Your driver is outside, not here.
Out the terminal doors
Keep going to the exit. Nobody inside the building is your driver, whatever the badge says.
Find the name board
The cerb is short and your driver is within sight of the doors, holding an eTransfers name board. Photo and number plate are in MyTrip before you land.
Twenty minutes, or forty-five
San Jose del Cabo is 20 minutes. The corridor is 30. Cabo San Lucas is 40 to 45 on the four-lane road.
Meeting point by terminal
Your confirmation names your terminal. Here’s where we stand at each one.
Outside the doors, by the eTransfers name board.
2 min walk · Aeroméxico, Volaris, Viva…Outside the doors, under the covered walkway, by the eTransfers name board.
3 min walk · American, Delta, United…How to recognise your driver

- Name and photoSent by WhatsApp the evening before, with the vehicle’s number plate.
- The eTransfers name boardBlue board, white logo, your name in large letters.
- Uniform and vehicleNavy polo shirt with the logo. The vehicle model and number plate match your message.
- Live locationAsk IAN and we’ll send the driver’s live location while you walk out.
What to watch for at Los Cabos Airport
They look like transport companies and they sell timeshare. The “free transport” costs you a morning of your holiday.
To pick up inside SJD, GAP — the group that runs the airport — requires each vehicle’s registration, carrying the federal number plates and the SICT permit, plus current insurance and several other requirements. Anything picking up outside the perimeter meets none of it and covers you for nothing.
Driver name, photo and number plate are in MyTrip before you land. Only get into the vehicle whose number plates we sent you.
There are no toll booths between the airport and either town. The transfer is prepaid; there is nothing to pay on the road.
What happens if your flight moves
- We track your flight numberFrom the moment you book. If the flight is retimed, we move the pick-up before you land.
- The driver waits, at no chargeSixty minutes after landing on international flights, thirty on domestic. Immigration queues never count against you.
- If you miss the flight altogetherSend us the new flight number. With Premium, changing the date or the time is free up to 12 hours before the original pick-up; with Economy it is your one included change, with 24 hours’ notice. Outside those windows, we move it subject to availability.
Los Cabos Airport transfer questions
Terminal 1 or Terminal 2?
How far is Cabo San Lucas?
Is there a toll road?
What are the desks after customs?
Can I stop at a supermarket on the way?
Do you go to La Paz and Todos Santos?
Written and kept up to date by our own team at Los Cabos International Airport · reviewed 30 September 2026
Everything about Los Cabos International Airport
The pages our own airport team keeps up to date.
Zones, journey times and the full price list per vehicle.
Arrivals and departures, and what we do when your flight moves.
Which terminal your airline uses and where we wait.
Unlicensed taxis, fake transfer desks and how to tell them apart.
What time we pick you up and how the return works.
What travellers ask us most about this airport.
Can’t find us? Two ways, both instant
Answers in seconds, English and Spanish. Send us a photo of where you are.
US +1 (305) 529-3806 · MX +52 (998) 387-0229, 24 hours.