Arriving at Punta Cana Airport

Punta Cana International Airport

Arrival instructions, step by step

The most pleasant arrival in the Caribbean: open-air terminals with palm-frond roofs and a short walk to the pick-up area.

1. The e-Ticket and immigration

   The Dominican e-Ticket is free and filled online before you fly; have the QR ready on your phone. The tourist card is already included in almost every airline ticket, so nobody at the airport should charge you for it again.

2. Have your return ticket handy

   Since 28 April 2023 the airline is required to check that every foreign passenger holds an onward or return ticket. Without one you can be refused entry, and the check happens at the counter, not on landing.

3. Flying in from Brazil or Venezuela? Yellow fever

   The Dominican Republic requires an international vaccination certificate from anyone arriving from Espírito Santo, Minas Gerais, Rio de Janeiro or São Paulo, and from every passenger coming from Venezuela. It has to be at least ten days old. Confirm with your airline before you fly.

4. Baggage reclaim and customs

   Collect your bags and walk through customs. Random checks are quick.

5. Porters and helpers

   Porters at the belt expect a tip and “helpers” who take your trolley expect more. Keep your own trolley until you reach your driver; a dollar or two is plenty if you do want the help.

6. Out into the open air

   There is no timeshare hall here. You walk out of the terminal into the covered pick-up area.

7. Find the name board

   Your driver waits in the pick-up area with an eTransfers name board. Photo and number plate are in MyTrip before you land.

8. Twenty minutes to Bavaro

   Cap Cana is 15 minutes, Bavaro and Punta Cana village 20 to 30, Uvero Alto about an hour on the coastal road.

Meeting point by terminal

Your confirmation names your terminal. Here’s where we stand at each one.

How to recognise your driver

• Name and photoSent by WhatsApp the evening before, with the vehicle’s number plate.
• The eTransfers name boardBlue board, white logo, your name in large letters.
• Uniform and vehicleNavy polo shirt with the logo. The vehicle model and number plate match your message.
• Live locationAsk IAN and we’ll send the driver’s live location while you walk out.

What to watch for at Punta Cana Airport

What happens if your flight moves

• We track your flight numberFrom the moment you book. If the flight is retimed, we move the pick-up before you land.
• The driver waits, at no chargeSixty minutes after landing on international flights, thirty on domestic. Immigration queues never count against you.
• If you miss the flight altogetherSend us the new flight number. With Premium, changing the date or the time is free up to 12 hours before the original pick-up; with Economy it is your one included change, with 24 hours’ notice. Outside those windows, we move it subject to availability.

Punta Cana Airport transfer questions

Written and kept up to date by our own team at Punta Cana International Airport · reviewed 30 September 2026