Arrival instructions

Arriving at Puerto Plata Airport

One hall, one exit, fifteen minutes on a normal day.

Gregorio Luperon International Airport

Arrival instructions, step by step

A small, relaxed terminal with one arrivals exit. Fifteen minutes from the aircraft to your vehicle on a normal day.

  1. The e-Ticket and immigration

    The Dominican e-Ticket is free and filled online before you fly; have the QR ready. The tourist card is already included in almost every airline ticket.

  2. Have your return ticket handy

    Since 28 April 2023 the airline is required to check that every foreign passenger holds an onward or return ticket. Without one you can be refused entry, and the check happens at the counter, not on landing.

  3. Flying in from Brazil or Venezuela? Yellow fever

    The Dominican Republic requires an international vaccination certificate from anyone arriving from Espírito Santo, Minas Gerais, Rio de Janeiro or São Paulo, and from every passenger coming from Venezuela. It has to be at least ten days old. Confirm with your airline before you fly.

  4. Baggage reclaim and customs

    One hall, then customs. Checks are quick.

  5. Porters and helpers

    Porters expect a tip; two or three dollars is plenty. Keep your own trolley if you’d rather not.

  6. Find the name board

    Your driver waits outside the arrivals doors with an eTransfers name board. Photo and number plate are in MyTrip before you land.

  7. Fifteen minutes to Sosua

    Sosua is ten to fifteen minutes, Cabarete twenty, Playa Dorada and Puerto Plata town twenty-five to thirty.

Meeting point by terminal

Your confirmation names your terminal. Here’s where we stand at each one.

T
Main terminal

Outside the arrivals doors, by the eTransfers name board.

2 min walk · American, JetBlue, United…
All terminals with maps

How to recognise your driver

  • Name and photoSent by WhatsApp the evening before, with the vehicle’s number plate.
  • The eTransfers name boardBlue board, white logo, your name in large letters.
  • Uniform and vehicleNavy polo shirt with the logo. The vehicle model and number plate match your message.
  • Live locationAsk IAN and we’ll send the driver’s live location while you walk out.

What to watch for at Puerto Plata Airport

Porters at the belt

Tipping is normal, but agree it is a tip and not a fee. Two or three dollars covers it.

Verify photo and number plate

Driver name, photo and number plate are in MyTrip before you land.

Never pay twice

The transfer is prepaid. No driver of ours asks for the fare on arrival.

Motorbike taxis

Motoconchos are everywhere on the north coast and are not the way to travel with luggage, at night, or with children.

All safety recommendations

What happens if your flight moves

  • We track your flight numberFrom the moment you book. If the flight is retimed, we move the pick-up before you land.
  • The driver waits, at no chargeSixty minutes after landing on international flights, thirty on domestic. Immigration queues never count against you.
  • If you miss the flight altogetherSend us the new flight number. With Premium, changing the date or the time is free up to 12 hours before the original pick-up; with Economy it is your one included change, with 24 hours’ notice. Outside those windows, we move it subject to availability.

Puerto Plata Airport transfer questions

How far is Sosua? And Cabarete?
Sosua is ten to fifteen minutes, Cabarete about twenty. Puerto Plata town and Playa Dorada are twenty-five to thirty.
Is there a fee to enter the country?
The tourist card is included in almost every airline ticket. The e-Ticket form is free and filled online before you fly.
Can you carry kites and boards?
Yes. Tell us how many boards and bags when you book and we send a vehicle with the room.
Which airlines fly here?
American, JetBlue, United, Delta, Air Canada, WestJet and the European and Canadian charters, plus Arajet regionally.
Do you go to Samana or Santiago?
Yes, both at a fixed price. Samana is around three hours and Santiago about ninety minutes.
Where does my driver wait?
Outside the arrivals doors, holding an eTransfers name board. One terminal, one exit.
All airport questions

Written and kept up to date by our own team at Gregorio Luperon International Airport · reviewed 30 September 2026