Arriving at Cozumel Airport
One terminal, one belt, one exit. Usually under fifteen minutes.
Arrival instructions, step by step
A single small terminal. From the aircraft door to your vehicle is usually under fifteen minutes.
Immigration
Only on international flights. Cozumel is small and the queue rarely takes more than fifteen minutes, except when two US flights land together at midday.
Baggage reclaim and customs
One belt, then the customs button: green and you walk on, red and your bag goes through the scanner.
Out to the front of the terminal
The exit leads straight to the ground transport area. There is no long corridor and no hall of sales counters.
Find the name board
Your driver waits with an eTransfers name board. Photo and number plate are in MyTrip before you land.
Ten minutes to San Miguel
The airport is on the north edge of town. San Miguel and the ferry pier are ten minutes away; the southern hotels are fifteen to twenty-five.
Meeting point by terminal
Your confirmation names your terminal. Here’s where we stand at each one.
Outside the arrivals doors, by the eTransfers name board.
2 min walk · Aeroméxico, American, Delta…How to recognise your driver
- Name and photoSent by WhatsApp the evening before, with the vehicle’s number plate.
- The eTransfers name boardBlue board, white logo, your name in large letters.
- Uniform and vehicleNavy polo shirt with the logo. The vehicle model and number plate match your message.
- Live locationAsk IAN and we’ll send the driver’s live location while you walk out.
What to watch for on Cozumel
Cozumel has no ride-hailing apps: the taxi union has an exclusive and enforces it. Fares from the airport are fixed but high, and they go up after dark.
To pick up inside the airport, ASUR requires each vehicle’s registration — carrying the federal number plates and the SICT permit — current insurance and several other requirements. Whoever cannot meet them stays outside the perimeter, which is where they approach you.
Most visitors come from Playa del Carmen by ferry, not by plane. We drive you to the Playa pier and pick you up at the Cozumel pier; tell us which one you need.
Driver name, photo and number plate are in MyTrip before you land.
What happens if your flight moves
- We track your flight numberFrom the moment you book. If the flight is retimed, we move the pick-up before you land.
- The driver waits, at no chargeSixty minutes after landing on international flights, thirty on domestic. Immigration queues never count against you.
- If you miss the flight altogetherSend us the new flight number. With Premium, changing the date or the time is free up to 12 hours before the original pick-up; with Economy it is your one included change, with 24 hours’ notice. Outside those windows, we move it subject to availability.
Cozumel Airport transfer questions
How far is the airport from San Miguel?
Do you also meet the ferry?
Are there ride-hailing apps on the island?
Can you carry dive kit?
Which airlines fly here?
Where does my driver wait?
Written and kept up to date by our own team at Cozumel International Airport · reviewed 30 September 2026
Everything about Cozumel International Airport
The pages our own airport team keeps up to date.
Zones, journey times and the full price list per vehicle.
Arrivals and departures, and what we do when your flight moves.
Which terminal your airline uses and where we wait.
Unlicensed taxis, fake transfer desks and how to tell them apart.
What time we pick you up and how the return works.
What travellers ask us most about this airport.
Can’t find us? Two ways, both instant
Answers in seconds, English and Spanish. Send us a photo of where you are.
US +1 (305) 529-3806 · MX +52 (998) 387-0229, 24 hours.