Photo: Antony-22 · CC BY-SA 4.0

Cancun Airport Transfers

Passenger van, saloon or SUV from any terminal to any hotel in Cancun, Playa del Carmen, Tulum and the Riviera Maya, at a fixed price per vehicle.

CUN
Cancun International Airport IATA CUN · ICAO MMUN · Cancun, Quintana Roo, Mexico 10 km to the Hotel Zone · 16 km to the city centre
Local time8:52 PMUTC−5
Weather now24 °CDrizzle
  • 4terminals
  • 60+ airlines
  • 100+ destinations
  • 29.3 Mpassengers in 2025
  • 2runways
  • 24 hopen every day

Check your price from Cancun Airport

Book 24 h ahead, save 30%
Arrival date / Return date
Passengers
4.5 · 16,074 Google reviews Free cancellation up to 24 h with Premium Flight monitoring included Driver waits with a name board
Fixed prices per vehicle

Where are you going from Cancun Airport?

Fixed web rates per vehicle, not per person. The return locks your return and on most routes costs less than two one-ways.

Full price list from Cancun Airport

Full price list from Cancun Airport

Transport zoneJourney time Passenger van8 8 Airport taxi3 3 Luxury SUV5 5 Group van15 15 See availability
Puerto Morelos 20 min $47 $50 $117 $103 See availability
Cancun Hotel Zone & Downtown 25 min $34 $35.40 $85 $75 See availability
Isla Mujeres 35 min $50 $55 $115 $110 See availability
Puerto Juarez 35 min $45 $50 $130 $145 See availability
Maroma Beach 40 min $40.50 $52 $159.98 — See availability
Playa Mujeres 40 min $58 $63 $126 $113 See availability
Costa Mujeres 45 min $70 $75 $154 $137 See availability
Playa Paraiso 60 min $60 $65 $139 $185.43 See availability
Playa del Carmen 60 min $69 $71 $154 $149.99 See availability
Puerto Aventuras 75 min $85 $95 $177 $225 See availability
Akumal 1 h 30 min $105 $115 $230 $270 See availability
Tulum 1 h 35 min $125 $140 $287 $300 See availability
Valladolid 2 h $280 — $567 $871.12 See availability
Holbox 2 h 15 min $220 — $380 $420 See availability
Chichen Itza 2 h 30 min $280 — $567 $871.32 See availability
Coba 2 h 41 min $220 — $450 $450 See availability
Tulum Hotel Zone 2 h 43 min $140 $160 $319 $350 See availability
El Cuyo 3 h 15 min $253 — — — See availability
Merida 4 h $500 — $800 $990 See availability
Bacalar 4 h $500 — $800 — See availability
Felipe Carrillo Puerto 4 h 1 min $300 — $911.25 $1,077.03 See availability
Kohunlich ≈4 h 45 min $430 — — — See availability
Mahahual 5 h 32 min $500 — $800 $1,077.03 See availability
Uxmal 5 h 52 min $400 — — — See availability
Chetumal 6 h 7 min $400 — — $695.75 See availability

One-way prices in USD per vehicle, taxes, tolls and luggage included. Prices are the same for any hotel inside the same area, and journey times are estimates without traffic, calculated from distance and speed limits.

The prices shown are the Economy fare. Many services also have a Premium fare in the same private vehicle, with free cancellation up to 24 hours before and free changes up to 12 hours before; Economy includes one change with 24 hours’ notice. You choose between them when you see availability.

Key facts

Cancun Airport to the Hotel Zone: key facts

A private transfer is the fastest, most direct way from the terminal to your hotel.

Departure point

Cancun International Airport (CUN), Terminals 2, 3 and 4

Main destination

Hotel Zone and Cancun city centre

Distance

About 12 km (7.5 miles)

Travel time

20 to 30 minutes, depending on traffic

Starting price

$34 per vehicle, one way, up to 8 passengers

Operating hours

24 hours a day, every day. Book 24 hours ahead and save up to 30%

Next stops south

Playa del Carmen, about 60 minutes · Tulum, about 1 h 35 min

Included

What is included in every Cancun Airport transfer?

Every booking includes all of this at no extra charge.

Meet & greet at the exit

Your driver waits outside arrivals holding a name board with your name on it.

Flight monitoring

We track your flight, so your driver is there whether you land early or late.

100% private

The vehicle is only yours: no strangers and no stops at other hotels.

Air conditioning

In every vehicle, which matters in the Cancun heat.

Passenger insurance

On every journey, from the terminal to your door.

Live tracking

Follow your driver on the map in MyTrip and share the journey with your family.

Bilingual drivers

English and Spanish, and a team that answers 24/7.

Child seats

Free on request: choose them at checkout.

Why book your Cancun Airport transfer in advance?

Ride-hailing apps cannot pick up at the terminals: the airport is federal property, and only authorised airport taxis and permitted transfer companies can load passengers there.

The ADO coach costs around 100 MXN (about 5 USD), but it only goes to the coach station in the city centre and does not stop at any hotel. For the Hotel Zone, Playa del Carmen or Tulum you still need another taxi.

Airport taxis are paid at the counter, about 65 to 120 USD per car to the Hotel Zone.

A private transfer booked ahead starts at $34 per vehicle for up to 8 passengers, with the price fixed before you fly, no queue and no shared stops. Booking at least 24 hours ahead saves up to 30%, and you can pay online by card or PayPal at any hour.

Private fleet

The vehicles that actually work this airport

Every one is private, air conditioned and insured, with a bilingual driver. Pick by group size and luggage, not by price.

Premium Luxury SUV, Chevrolet Suburban or similar

Luxury SUV

Chevrolet Suburban or similar
Up to 5 Up to 5

Honeymoons, executives and anyone who wants extra room

From · per vehicle
$121.43Save 30%
$85
Vehicle information
Group van, Mercedes-Benz Sprinter or similar

Group van

Mercedes-Benz Sprinter or similar
Up to 15 Up to 15

Weddings, groups and large families

From · per vehicle
$107.14Save 30%
$75
Vehicle information
Step by step

Arrival instructions, step by step

Written by our own team at Cancun Airport. Read it once on the plane and you will be in the van 20 to 40 minutes after landing.

  1. 1. Immigration

    Have your passport ready and know your hotel name. Most nationalities no longer fill in the paper FMM form; the officer stamps you in. Queues are longest between midday and 4pm, when the US flights land together.

  2. 2. Baggage reclaim and customs

    Collect your bags and put them through the X-ray belt. Nothing to declare means you keep walking. A random check takes two minutes and is routine.

  3. 3. The timeshare hall

    Between customs and the exit you cross a bright hall of counters offering “free transport”, “tourist information” and a welcome drink. They sell timeshare presentations. Say no thanks and keep walking: your driver is not in this hall and never will be.

  4. 4. Walk out the sliding doors

    Go straight through the exit doors of your terminal. Do not stop for anyone inside the building, however official the badge or the uniform looks.

  5. 5. Find the name board

    Right outside, behind the barrier, your driver holds an eTransfers name board. The driver photo and the number plate are already in MyTrip if you want to check before you walk up.

  6. 6. Two minutes to your vehicle

    The driver takes your luggage to the authorised car park a short walk away. Cold water on board, air conditioning on, and your family can follow the journey live.

Your name on a board

Which terminal will you land in?

Cancun has four terminals. Terminal 1 was closed for years and reopens in mid-2026 with the World Cup expansion, so today you land in 2, 3 or 4. This is the picture as of September 2026.

T2
Terminal 2 · domestic and international

AirlinesAeroméxico (domestic), Volaris, VivaAerobus, Magnicharters, Copa, Avianca, LATAM, Arajet

Two sliding doors after the timeshare hall; domestic arrivals exit on the left side, international on the right.

Meeting pointOutside the doors, to the right, past the hall, by the eTransfers name board.

22 gates3 min walk

T3
Terminal 3 · international

AirlinesAmerican, Delta, United, Alaska, Spirit, Air Canada, British Airways, Iberojet

Single sliding door after customs. It is the biggest terminal and the one most US and Canadian flights use.

Meeting pointOutside the doors, left side, behind the barrier.

21 gates2 min walk

T4
Terminal 4 · domestic and international

AirlinesAeroméxico (international), JetBlue, Southwest, Frontier, WestJet, Sunwing, Air Transat, Lufthansa, Air France, KLM, Condor, Turkish

Sliding doors at the end of the arrivals hall.

Meeting pointOutside exit A, behind the barrier, before the car park.

14 gates2 min walk

Terminal 1 handles charter and private flights and reopens for commercial traffic in mid-2026. A free shuttle connects all four terminals. Not sure which one is yours? Message IAN with your flight number.

At the airport

What you will find inside Cancun International Airport

Free Wi-Fi

Network Prodigy Mobile · First 60 minutes free

Cash machines

In the arrivals hall and landside. Cash machines in town give a better rate.

Currency exchange

Airport rates are the worst in the region. Pay by card or withdraw at your destination.

VIP lounges

VIP Lounge by Mera · The Lounge

Luggage storage

From 8 USD per bag.

Pharmacy

For the basics: painkillers, travel sickness tablets, sun cream. Cheaper in town.

Duty free

Not automatically cheaper. Compare before you buy, and check the liquid rules of your connection.

Restaurants and cafés

Most of it is airside, past security. Don’t linger before you go through.

What you have inside the terminal, and what is worth your time before your flight.

Practical details

Practical details

  • Airport switchboard+52 998 848 7200 · ext. 21253
  • Lost luggageIt belongs to your airline, not to the airport: claim it at your airline desk in the baggage hall before you leave.
  • AccessibilityWheelchair and boarding assistance are arranged by your airline. Ask for it when you book your flight, at least 48 hours ahead. Tell us when you book and the vehicle is ready for it, at no extra charge.
  • ParkingFrom 3 USD per hour
  • Official siteasur.com.mx
Safety first

Avoid pirate taxis and fake transport

Cancun Airport is safe. What is not safe is the selling that starts the second you clear customs. This is what to watch for.

“That company doesn’t exist”

You will hear it said about us by name, at the exit doors, and you will hear it often. It is how a sale opens. Your booking is in MyTrip and in your WhatsApp confirmation, and nothing said at the door changes it.

“Your unit is not coming”

Nobody outside our channels knows that. We do. A real delay reaches you through IAN on WhatsApp, never through a stranger in the hall.

“We work with eTransfers — they haven’t assigned your vehicle, take a taxi”

The convincing one, because it uses our name and then hands you a solution. We never pass your pick-up to someone who approaches you, and we never tell you to take a taxi. The taxi is the point of the conversation.

Nobody inside the terminal is your driver

Authorised drivers cannot solicit inside the building. Ours waits outside, behind the barrier, with the eTransfers name board. Keep walking to the meeting point.

The pirates are outside because they cannot get in

To pick up inside the airport, ASUR requires each vehicle’s registration — carrying the federal number plates and the SICT permit — current insurance and several other requirements. Whoever approaches you in the hall has no vehicle inside. Their whole job is to talk you into walking out to one.

Verify photo and number plate

Your driver name, photo and number plate are in MyTrip before you land. If the person or the vehicle does not match, do not get in. Message IAN and we sort it out in minutes.

Never pay twice

Your transfer is prepaid, tolls included. A driver asking again for the fare, tolls, parking or a “terminal fee” is not ours. Tips are welcome and never required.

From our local team

Tips from our local team

Our own Cancun Airport team, answering what travellers actually ask.

eTransfers team at Cancun AirportAt Cancun Airport since 2010 Verified by our team at CUN
  • Pesos or dollars?

    Both work in tourist areas, but you pay 10 to 15% more in dollars because the change comes back at the shop’s rate. Pay by card where you can and carry some pesos for tips and small shops.

  • How much to tip

    Drivers: 50 to 100 pesos or about $5 for a standard transfer, more for a group with a lot of luggage. Restaurants: 10 to 15%. Tipping in pesos saves the staff a bad exchange.

  • SIM cards and wifi

    Airport kiosks charge double. Buy a Telcel SIM at any OXXO in town, or activate an eSIM before you fly. Your voucher works offline in MyTrip in the meantime.

  • Best hours to land

    Immigration peaks from midday to 4pm, when the US flights arrive together. Morning and late evening flights get you out in about 20 minutes.

  • Sargassum season

    Seaweed reaches the east-facing beaches from May to September. Playa Mujeres, the north beach of Isla Mujeres and the west coast of Cozumel stay cleaner.

  • Weather

    Warm all year. Rain and hurricane season runs June to November; storms are short and rare. December to April is peak season, so book a few days ahead.

  • Stop at the supermarket

    Ask for a 20 minute stop at Chedraui or Walmart on the way. Water, snacks and sun cream cost half of hotel prices. With Premium, one short stop is included; on Economy, request it when you book and it may cost extra.

Compare options

Cancun airport shuttle, taxi or private transfer?

Real numbers for two people to the Hotel Zone with two suitcases.

What you get RecommendedeTransfers passenger vanUp to 8 · per vehicleAirport taxi counterUp to 3 · per vehicleShared shuttlePrice per personADO coachPrice per personHire carPrice per day
Time to the hotel25 min25 min60 to 90 min60 min + a taxi45 min after the counter
Wait at the airportNone, the driver is already there5 to 15 min in the queueUntil the van fills upNext departure30 to 60 min at the counter
Straight to your door, no stopsYesYesNoNoYes
Driver at arrivals holding your nameYesNoNoNoNo
Fixed price known before you flyYesNoYesYesNo
Flight monitoring if you land lateYesNoNoNoNo
Free cancellation up to 24 h with PremiumYesNoRarelyNoVaries
Free child seatYesNoNoNoPaid extra
WhatsApp support 24/7YesNoNoNoNo

Shared shuttles and the ADO coach charge per person, so a couple already pays more than a whole passenger van. Taxi counter prices are posted in pesos and change without notice.

Hotels by zone

Hotels we drive to from Cancun Airport

Fixed price to every hotel inside the same area. If yours is not on the list, type it in the search box.

Back to the airport

Your return to the airport

We pick you up with time to spare and message you the exact hour the night before.

  • Domestic flightsPick-up 2 hours before departure, plus the journey time from your hotel.
  • International flightsPick-up 3 hours before departure, plus journey time. Security at Terminals 3 and 4 is slowest between 9 and 13 h.
  • The night beforeIAN sends your exact pick-up time and the driver details. Move it from MyTrip if your plans change.
Verified reviews

What travellers say about landing in Cancun

Tommy C.

“I took a round trip from Cancun to Tulum and the driver was really fast. They also offered us drinks on the way and a courtesy stop, which lightened our trip a lot.”

eTransfers customers · April 2023
Laura J.

“Hiring a private transportation service to Costa Mujeres was one of the best decisions I made during my trip. I arrived at the airport very exhausted and being able to get to my hotel quickly was great. All the staff was very friendly and the trip was direct.”

eTransfers customers · March 2023
Lee P.

“I traveled with my family to the Riviera Maya and from our arrival at the airport everything was perfect. We booked a Private Transportation Akumal service to get to our hotel and we are very satisfied, the driver was very kind and attentive with us.”

eTransfers customers · March 2023

Cancun Airport transfer questions

How much is a transfer from Cancun Airport?
A private transfer from Cancun Airport to the Hotel Zone starts at $34 USD per vehicle, one way, for up to 8 passengers with taxes, tolls and luggage included. Playa del Carmen, Tulum and the rest of the Riviera Maya are priced by area; the price list above has every one, and a return costs less than two one-way transfers.
Is there a shuttle from Cancun Airport to my hotel?
Yes. Every eTransfers transfer is private: the van goes straight from your terminal to your hotel, with no stops at other hotels. Shared shuttles are cheaper per seat for one traveller, but for two or more a private van usually costs the same or less, and you do not wait for other passengers.
Can I use a ride-hailing app or a taxi from Cancun Airport?
Ride-hailing apps cannot pick up at the terminals: the airport is federal property and only authorised airport taxis and permitted transfer companies can load passengers there. Airport taxis charge about 65 to 120 USD per car to the Hotel Zone, paid at the counter; a pre-booked transfer starts at $34 USD and the price is fixed before you fly.
Where exactly does my driver wait?
Right outside the arrivals exit doors of your terminal, behind the barrier, holding an eTransfers name board. Your voucher names the exit for your terminal, and the driver appears in MyTrip with photo and number plate.
My flight is delayed or lands early. What happens?
Nothing on your side. We track your flight number and move the pick-up ourselves, at no charge. The driver is there when you walk out.
Is the price per person or per vehicle?
Per vehicle. A passenger van carries up to 8 passengers and their luggage for the same price, taxes and tolls included.
Which terminal do I arrive at?
It depends on your airline: Terminal 2 for Volaris, VivaAerobus and Aeroméxico domestic; Terminal 3 for American, Delta, United and Air Canada; Terminal 4 for JetBlue, Southwest, WestJet and most European carriers. The terminal list above is the full picture, and your voucher names yours.
Do you provide child seats?
Yes, free. Choose infant seats or boosters at checkout and they are installed before you land.
What if I cannot find my driver?
Message IAN on WhatsApp or call, 24/7. Never accept a lift from anyone else; we locate your driver in minutes.
How long does it take to get out of the airport?
Immigration, luggage and customs take 20 to 40 minutes on a normal day, up to an hour at peak. Your driver waits with no extra charge.
Can I cancel or change my booking?
With the Premium fare, free cancellation up to 24 hours before pick-up and free changes of time, flight or passengers up to 12 hours before, from MyTrip. The Economy fare has no free cancellation, but it includes one change if you let us know at least 24 hours ahead.
AI-powered service

Meet IAN and Emma, the AI behind every transfer

IAN answers your messages in seconds and Emma takes your calls, in English and Spanish, 24/7. Change a time, add a stop or ask for a receipt: it’s sorted in the same conversation.

  • Replies in seconds, any hour of the day
  • Changes, stops and receipts from the chat
  • WhatsApp, SMS, email or a phone call
IAN · eTransfersOnline · replies in seconds
My flight now lands at 16:10. What happens?
Nothing to do. We’re tracking AA 1234 and have moved your pick-up to 16:10. Your driver will be at the arrivals exit with your name.
Can we add a stop at a supermarket?
Done. A supermarket stop on the way, up to 20 minutes, $15 added to your total. Your voucher has been updated.
Message IAN…
EmmaVoice assistant · answers calls 24/7

And the rest runs on its own

From the moment you book until the driver is at the exit, every step is automated.

  1. BookedInstant confirmation, voucher by email and WhatsApp
  2. Flight trackedYour flight is monitored; a delay reschedules the pick-up automatically
  3. Driver assignedName, photo and number plate sent the day before
  4. Driver at arrivalsWaiting at the terminal exit with your name on a board
MyTrip · the eTransfers web app

Your transfer, in your pocket

MyTrip works like a ride-hailing app: follow your driver on the map, sort out a flight change yourself and share your trip with your family. No download, no password.

  • Watch your driver arrive in real timeFollow the route on the map from the moment they set off until you reach your hotel. No phone calls, no guessing.
  • Know who’s picking you up before you leave the airportYour driver’s name and photo on screen. You’ll recognise them straight away.
  • Flight changed? Update it yourselfCorrect the flight number, the time or how many of you are travelling, in seconds, from your phone.
  • Your family knows where you areShare your trip with a link and let them watch it live, no download needed.
See MyTrip
  • Voucher with QR code, even with no signal
  • Pay in one tap: card, Apple Pay, Google Pay or PayPal
  • No passwords, no sign-up: you enter with the link we send
  • Your next transfer in two taps
  • Like an app, without downloading one