Transfers to and from Tulum Airport
The newest airport on the Mexican Caribbean, 20 km from Tulum. Private transfer to the hotel zone, the town, Playa del Carmen or anywhere in the Riviera Maya, at a fixed price per vehicle.
TQO
Felipe Carrillo Puerto International Airport
IATA TQO · ICAO MMTL · Tulum, Quintana Roo, Mexico
20 km to Tulum town · 40 km to the Tulum hotel zone
Local time9:27 PMUTC−5
Weather now24 °CThunderstorm
- 1terminal
- 12+ airlines
- 20+ destinations
- 1.25 Mpassengers in 2025
- 1runway
- 24 hopen every day
Get your transfer quote on WhatsApp
We don’t publish online rates from Felipe Carrillo Puerto International Airport yet. Send us your hotel, date and number of travellers and we’ll reply with a firm price per vehicle.
- Send your hotel, date and passengers
- We reply with a firm price per vehicle
- You confirm and get your voucher
Fixed prices per vehicle
Where are you going from Tulum Airport?
Fixed rates per vehicle, not per person. Tulum Airport is closer to the beach hotels than Cancun, and the drive is shorter too.
Price list from Tulum Airport
Tell us your hotel and we’ll send you the price
We drive this road every day. Type your hotel in the search box above and we’ll come back to you with the fixed price for your dates — per vehicle, taxes included.
Get a quote on WhatsApp Step by step
Arrival instructions, step by step
A small, modern terminal: arrivals are on the lower level and the walk out is short. You will be in the vehicle 20 to 30 minutes after landing.
One terminal, two levels
TQO has a single 70,000 m² passenger terminal with 13 gates. Departures upstairs, arrivals downstairs. There is no terminal to get wrong.
T1
Main terminal
AirlinesAeroméxico, Viva, Volaris, American, Delta, United, JetBlue, Spirit, Air Canada, WestJet
Arrivals, baggage reclaim and customs are on the lower level; you exit straight to the ground transport lane.
Meeting pointOutside the arrivals doors, by the eTransfers name board.
13 gates3 min walk
The airport opened in December 2023 and has room for 5.5 million passengers a year; it handled 1.25 million in 2025, so it never feels crowded.
At the airport
What you will find inside Felipe Carrillo Puerto International Airport
Cash machines
In the arrivals hall and landside. Cash machines in town give a better rate.
Currency exchange
Airport rates are the worst in the region. Pay by card or withdraw at your destination.
VIP lounges
Pay at the door, or use Priority Pass or similar.
No luggage storage
No lockers and no left-luggage desk. Plan for it if you have hours to kill.
Duty free
Not automatically cheaper. Compare before you buy, and check the liquid rules of your connection.
Restaurants and cafés
Most of it is airside, past security. Don’t linger before you go through.
What you have inside the terminal, and what is worth your time before your flight.
Practical details
Practical details
- Lost luggageIt belongs to your airline, not to the airport: claim it at your airline desk in the baggage hall before you leave.
- AccessibilityWheelchair and boarding assistance are arranged by your airline. Ask for it when you book your flight, at least 48 hours ahead. Tell us when you book and the vehicle is ready for it, at no extra charge.
- Official sitetulumairport.mx
At the airport
Everything about Felipe Carrillo Puerto International Airport
The pages our own airport team keeps up to date.
Arrival instructions
Step by step from the aircraft door to your vehicle.
Flight status
Arrivals and departures, and what we do when your flight moves.
Terminals and airlines
Which terminal your airline uses and where we wait.
Safety at the airport
Unlicensed taxis, fake transfer desks and how to tell them apart.
Your return to the airport
What time we pick you up and how the return works.
Questions and answers
What travellers ask us most about this airport.
Safety first
What to watch for at Tulum Airport
Far calmer than Cancun, but the road from the airport is where the care goes.
Taxi cartel pricing in Tulum
Tulum’s local taxi union sets its own fares and they are high, especially from the airport and along the beach road at night. A prepaid transfer avoids the negotiation entirely.
The pirates are outside because they cannot get in
Picking up inside the airport takes each vehicle’s registration — carrying the federal number plates and the SICT permit — current insurance and several other requirements set by the airport administration. Anyone offering you a lift without that is operating outside the perimeter.
The coastal road at night
The Tulum beach road is narrow, unlit and busy with cyclists. It is not the place to be driving a hire car for the first time after a long flight.
Verify photo and number plate
Driver name, photo and number plate are in MyTrip before you land. If they do not match, do not get in; message IAN.
Never pay twice
The transfer is prepaid. No driver of ours asks for the fare, tolls or a “terminal fee” on arrival.
Cash in Tulum town
Many beach-road businesses are card-only or cash-only with no middle ground, and cash machine fees on the beach road are steep. Withdraw in town, not at the airport.
From our local team
Tips from our team on the Riviera Maya
What travellers ask us about flying into the new airport instead of Cancun.
eTransfers team on the Riviera MayaDriving this coast since 2010 Verified by our team at TQO
TQO or CUN for Tulum?
If the fare is similar, TQO wins: it is 20 km from town against 118 km from Cancun, which is about an hour and a half of your holiday each way.
Pesos or dollars?
Tulum quotes a lot in dollars and euros, and you always lose on the conversion. Pay in pesos where you can.
The Tren Maya
The station is next to the terminal and it is genuinely useful for Merida, Valladolid and Chichen Itza. For your hotel it is not: the beach zone is 20 km from the station.
Sargassum season
May to September on the open coast. Cenotes, Laguna Kaan Luum and the lagoon side are unaffected and are half the reason to be here.
Getting around once you are there
The beach road is best on a bike. Book a transfer for the airport legs and hire a bike for the rest; a car is a parking problem in Tulum.
When to come
December to April is dry and busy. September and October are quiet, green and cheap, with a real chance of rain.
Compare options
Private transfer vs the other options
Two people from Tulum Airport to a beach-road hotel with two suitcases.
| What you get | RecommendedeTransfers private transferUp to 8 · per vehicle | Airport taxiUnion fare · per vehicle | Shared shuttlePrice per person | ADO coachPrice per person | Hire carPrice per day |
|---|---|---|---|---|---|
| Time to the beach hotels | 40 min | 40 min | 60 to 90 min | 50 min + a taxi | 40 min after the counter |
| Wait at the airport | None, the driver is already there | Depends on the queue | Until the van fills up | Next departure | 20 to 40 min at the counter |
| Price known before you fly | Yes | No | Yes | Yes | No |
| Straight to your door, no stops | Yes | Yes | No | No | Yes |
| Driver at arrivals holding your name | Yes | No | No | No | No |
| Flight monitoring if you land late | Yes | No | No | No | No |
| Free cancellation up to 24 h with Premium | Yes | No | Rarely | No | Varies |
| Free child seat | Yes | No | No | No | Paid extra |
The ADO coach goes to Tulum town, not to the beach road, so you still need a taxi at the other end. That second leg is where the Tulum taxi fares bite.
Tours & activities
Tours near Tulum
Cenotes, ruins and the Sian Ka’an reserve, with hotel pick-up and each tour’s own cancellation policy, shown before you pay.
Adventure
ATV Xperience by Xcaret
on Tripadvisor
From
$62.10
per adult · taxes & fees included
Shows
Cirque du Soleil JOYÀ
on Tripadvisor
From
$110
per adult · taxes & fees included
Theme parks
Jungala Aqua Experience
on Tripadvisor
From
$80.06
per adult · taxes & fees included
Theme parks
Xcaret Park
on Viator
From
$134.10
per adult · taxes & fees included
Theme parks
Xenses Park
on Tripadvisor
From
$80.10
per adult · taxes & fees included
Theme parks
Xplor Park
on Tripadvisor
From
$143.10
per adult · taxes & fees included
Culture & archaeology
Chichen Itza Tour (Xichén)
on Viator
From
$148.50
per adult · taxes & fees included
Culture & archaeology
Tulum & Xel-Há Tour
on Tripadvisor
From
$161.10
per adult · taxes & fees included
Travel guides
Travel guides for Tulum and the Riviera Maya
Practical, written by our own team on this coast.
Getting around Tulum without losing the week to taxis
Tulum has no bus along the beach road, no metered taxis and eight kilometers between the town where the cheap food is and the strip where most people sl…
3 read
Tulum: the town and the beach road are two different holidays
Nothing about Tulum makes sense until you separate the two halves. There is the town, on the highway, where people live and where you can eat well for a…
4 read Back to the airport
Your return to Tulum Airport
Short drive, small terminal: you need less buffer here than at Cancun, but the beach road is unpredictable.
- Domestic flightsPick-up 2 hours before departure, plus the drive from your hotel.
- International flightsPick-up 3 hours before departure, plus journey time. From the beach road allow 40 minutes even though the map says less.
- The night beforeIAN sends your exact pick-up time and the driver details. Move it from MyTrip if your plans change.
Verified reviews
What travellers say about flying into Tulum
Lana S.
“Excellent Taxi service at Punta Cana Airport! The driver, Juan, was a true professional, met us and helped us with our bags. The ride was comfortable and safe, and Juan even shared great ideas about visiting local attractions. Very nice. I highly recommend him.”
eTransfers customers · August 2023
Mark H.
“I had a perfect experience. The vehicle was clean and well-maintained, and the whole trip was pleasant. I will choose them again on my next trip!”
eTransfers customers · August 2023
Michael L.
“They provided exceptional service at all times. Their communication was prompt and informative from the moment I made the reservation. I felt safe and well taken care of.”
eTransfers customers · August 2023
Tulum Airport transfer questions
Is Tulum Airport actually in Tulum?
It is 20 km southwest of Tulum town, near Felipe Carrillo Puerto. That is a 20 minute drive to town and about 40 to the beach hotels, against nearly two hours from Cancun.
TQO or TUY? Which code is right?
TQO. TUY is the old naval airstrip. The commercial airport that opened in December 2023 is TQO, and that is the code on your boarding pass.
Which airlines fly here?
Aeroméxico, Viva and Volaris domestically, plus American, Delta, United, JetBlue, Spirit, Air Canada and WestJet from the United States and Canada. Around twenty cities have direct flights.
Can I get to Cancun or Playa del Carmen from here?
Yes. Playa del Carmen is about an hour and Cancun about two. Both are normal routes for us.
Is there a Tren Maya station?
Yes, right next to the terminal, connected by an electric shuttle. It is useful for Merida and Valladolid, less so for your hotel.
Where does my driver wait?
Outside the arrivals doors on the lower level, holding an eTransfers name board. There is one terminal, so there is nothing to get wrong.
Can’t find us? Two ways, both instant
Message IAN on WhatsApp
Answers in seconds, English and Spanish. Send us a photo of where you are.
Call Emma
US +1 (305) 529-3806 · MX +52 (998) 387-0229, 24 hours.
No booking yet?
See pricesFixed-price transfers from every airport we serve.
AI-powered service
Meet IAN and Emma, the AI behind every transfer
IAN answers your messages in seconds and Emma takes your calls, in English and Spanish, 24/7. Change a time, add a stop or ask for a receipt: it’s sorted in the same conversation.
- Replies in seconds, any hour of the day
- Changes, stops and receipts from the chat
- WhatsApp, SMS, email or a phone call
IAN · eTransfersOnline · replies in seconds
My flight now lands at 16:10. What happens?
Nothing to do. We’re tracking AA 1234 and have moved your pick-up to 16:10. Your driver will be at the arrivals exit with your name.
Message IAN…
EmmaVoice assistant · answers calls 24/7
And the rest runs on its own
From the moment you book until the driver is at the exit, every step is automated.
- BookedInstant confirmation, voucher by email and WhatsApp
- Flight trackedYour flight is monitored; a delay reschedules the pick-up automatically
- Driver assignedName, photo and number plate sent the day before
- Driver at arrivalsWaiting at the terminal exit with your name on a board
MyTrip · the eTransfers web app
Your transfer, in your pocket
MyTrip works like a ride-hailing app: follow your driver on the map, sort out a flight change yourself and share your trip with your family. No download, no password.
- Watch your driver arrive in real timeFollow the route on the map from the moment they set off until you reach your hotel. No phone calls, no guessing.
- Know who’s picking you up before you leave the airportYour driver’s name and photo on screen. You’ll recognise them straight away.
- Flight changed? Update it yourselfCorrect the flight number, the time or how many of you are travelling, in seconds, from your phone.
- Your family knows where you areShare your trip with a link and let them watch it live, no download needed.
- Voucher with QR code, even with no signal
- Pay in one tap: card, Apple Pay, Google Pay or PayPal
- No passwords, no sign-up: you enter with the link we send
- Your next transfer in two taps
- Like an app, without downloading one