Arriving at Miami Airport
Three levels, six concourses, and one rule: ground transport is Level 1.
Arrival instructions, step by step
MIA is big. The one thing to get right is that everything happens on Level 1, and Level 1 is arrivals.
Immigration
US citizens and residents, and Global Entry holders, use the kiosks. Everyone else joins the visitors’ queue, which at MIA is genuinely long when several wide-bodies land together.
The laser visa works for flying, with a passport
Mexico’s border crossing card (DSP-150) is a B-1/B-2 visa, so it works for flying to Miami or Orlando. The one thing to remember is that arriving by air you always present it together with a valid Mexican passport: the card on its own will not get you on the plane.
A connection in the United States counts as entry
There is no airside international transit here: everyone who lands clears immigration, collects their bag and rechecks it. If you are only connecting onward to another country, you still need an ESTA or a visa. Without one you will not be allowed to board at origin.
Baggage reclaim and customs
Collect your bags, clear customs, and if you are connecting you re-check them right there.
Go to Level 1
Every terminal at MIA has three levels and ground transport is on Level 1, the arrivals level. If you came out of Customs at Concourse J, take the lift down.
Find the name board
Your driver meets you on the ground transport level of your terminal, holding an eTransfers board. Photo and number plate are in MyTrip before you land.
Twenty minutes to the city centre
The city centre and Brickell are twenty minutes without traffic, South Beach about thirty, Fort Lauderdale forty-five.
Meeting point by terminal
Your confirmation names your terminal. Here’s where we stand at each one.
Ground transport, Level 1, by the eTransfers name board with your name.
5 min walk · AmericanGround transport, Level 1, by the eTransfers name board with your name.
4 min walk · American (international), British Airways, Iberia…Ground transport, Level 1, by the eTransfers name board with your name.
4 min walk · Southwest, Spirit, Frontier…Ground transport, Level 1, by the eTransfers name board with your name.
4 min walk · Avianca, Copa, Aeroméxico…Ground transport, Level 1, by the eTransfers name board with your name.
4 min walk · Delta, United, JetBlue…Ground transport, Level 1, by the eTransfers name board with your name.
5 min walk · Lufthansa, Air France, KLM…How to recognise your driver
- Name and photoSent by WhatsApp the evening before, with the vehicle’s number plate.
- The eTransfers name boardBlue board, white logo, your name in large letters.
- Uniform and vehicleNavy polo shirt with the logo. The vehicle model and number plate match your message.
- Live locationAsk IAN and we’ll send the driver’s live location while you walk out.
What to watch for at Miami Airport
Nobody licensed touts for fares inside a US airport terminal. Anyone offering you a lift at baggage reclaim is operating illegally.
Departures is Level 2, arrivals and ground transport are Level 1. Most missed pick-ups at MIA are a level problem, not a driver problem.
MIA is one of the worst airports in the country for surge. A prepaid transfer costs what it said in January, whatever is happening outside.
Driver name, photo and number plate are in MyTrip before you land.
What happens if your flight moves
- We track your flight numberFrom the moment you book. If the flight is retimed, we move the pick-up before you land.
- The driver waits, at no chargeSixty minutes after landing on international flights, thirty on domestic. Immigration queues never count against you.
- If you miss the flight altogetherSend us the new flight number. With Premium, changing the date or the time is free up to 12 hours before the original pick-up; with Economy it is your one included change, with 24 hours’ notice. Outside those windows, we move it subject to availability.
Miami Airport transfer questions
Where exactly do we meet?
I am arriving at Concourse J. Is that different?
Do you go to PortMiami and Port Everglades?
Are tolls included?
How far is Fort Lauderdale?
Is the price the same at night?
Written and kept up to date by our own team at Miami International Airport · reviewed 30 September 2026
Everything about Miami International Airport
The pages our own airport team keeps up to date.
Zones, journey times and the full price list per vehicle.
Arrivals and departures, and what we do when your flight moves.
Which terminal your airline uses and where we wait.
Unlicensed taxis, fake transfer desks and how to tell them apart.
What time we pick you up and how the return works.
What travellers ask us most about this airport.
Can’t find us? Two ways, both instant
Answers in seconds, English and Spanish. Send us a photo of where you are.
US +1 (305) 529-3806 · MX +52 (998) 387-0229, 24 hours.