Questions and answers

Los Cabos Airport questions

What travellers ask us most about landing in Baja.

At Los Cabos International Airport

Terminal 1 or Terminal 2?
Terminal 1 is domestic: Aeroméxico, Volaris, Viva and Calafia. Terminal 2 is international: American, Delta, United, Alaska, Southwest, JetBlue, Air Canada, WestJet and the rest. If you are flying in from the US or Canada, it is Terminal 2.
How far is Cabo San Lucas?
About 45 minutes on the four-lane road. San Jose del Cabo is 20 minutes and the corridor resorts are 30.
Is there a toll road?
No. There are no tolls between the airport and either town, so nobody should ask you for cash on the way.
What are the desks after customs?
Timeshare sales. They will ask your hotel and offer a free lift. Keep walking; your driver is outside the terminal doors.
Can I stop at a supermarket on the way?
Yes. With Premium, one short stop is included: tell the driver when you get in or add it when you book. On Economy, request it when you book; it may cost extra.
Do you go to La Paz and Todos Santos?
Yes. Todos Santos is about 75 minutes and La Paz about two and a half hours, both at a fixed price.

The same at every airport

How do I find my driver?
Just outside the arrivals doors of your terminal, holding an eTransfers name board. Your confirmation shows the exact spot for your terminal.
What if my flight is delayed?
We track it. The driver adjusts and there is no extra charge for delays.
How long will the driver wait?
Sixty minutes after landing on international flights, thirty on domestic. Immigration queues don’t count against you.
Is the price final?
Yes. Fixed price per vehicle, taxes and fees included. The driver never asks you for a fare.
Is the price per person or per vehicle?
Per vehicle, always. Six people in one van pay what one person pays.
Do you have child seats?
Yes, free of charge. Add them when you book and they are fitted before you land.
Can I change my pick-up time?
Yes, from your booking. With Premium it is free up to 12 hours before; with Economy you get one included change with 24 hours’ notice.
Do drivers speak English?
Yes, English and Spanish at every airport we serve.
Can I book after landing?
You can, but the online price is lower and the driver is already there. Two minutes before you fly saves you the queue.
What if I cannot find my driver?
Message us on WhatsApp, 24/7. Never accept a lift from anyone who approaches you; we will locate your driver in minutes.

Written and kept up to date by our own team at Los Cabos International Airport · reviewed 30 September 2026