Operated by Grupo Xcaret 
Hotel pick-up comes only with: Catamaran Light with Transportation, Catamaran Prime with Transportation. The other options start at the meeting point.
Grupo Xcaret picks you up at hotels in these zones. The exact time depends on your hotel and is confirmed before the tour.
| Zone | Pick-up window |
|---|---|
| Cancun Zona Hotelera & Centro | Confirmed the evening before |
| Costa Mujeres | Confirmed the evening before |
| Playa Mujeres | Confirmed the evening before |
| Puerto Juarez | Confirmed the evening before |
Message IAN on WhatsApp and we’ll let Grupo Xcaret know. The operator decides how long the vehicle waits.
Grupo Xcaret runs this tour with its own staff. We look after you before and after you book: questions and updates on WhatsApp with IAN.
Reviews from eTransfers customers about their transfers and tours, not only about this activity.
“Excellent Taxi service at Punta Cana Airport! The driver, Juan, was a true professional, met us and helped us with our bags. The ride was comfortable and safe, and Juan even shared great ideas about visiting local attractions. Very nice. I highly recommend him.”
“I had a perfect experience. The vehicle was clean and well-maintained, and the whole trip was pleasant. I will choose them again on my next trip!”
“They provided exceptional service at all times. Their communication was prompt and informative from the moment I made the reservation. I felt safe and well taken care of.”
“I loved that the service was fast. Everything flowed just as we expected.”
Water
Adventure
Shows
Just past the exit doors of your terminal, holding an eTransfers name board. Your voucher shows the exact exit.
Nothing. We track your flight number and move the pick-up ourselves.
With the Premium fare, free cancellation up to 24 hours before pick-up and free changes up to 12 hours before. Economy has no free cancellation, but it includes one change with 24 hours’ notice. You manage it all from MyTrip.
Yes, free. Choose infant seats or boosters at checkout.