Questions and answers

Orlando Airport questions

What families ask us most about getting from MCO to the parks.

At Orlando International Airport

How far is Walt Disney World from MCO?
About thirty minutes, twenty-seven kilometres. Universal and International Drive are twenty minutes and Kissimmee twenty-five.
Which terminal will I land in?
Southwest, Frontier, Spirit and Avelo mostly use Terminal A; American, Delta, United, Alaska and the Canadian carriers use Terminal B; JetBlue and most international wide-bodies use Terminal C. Your voucher names yours.
Is Terminal C far from A and B?
It is a separate complex about a mile away, linked by a train. It matters for where your driver meets you, which is why the voucher names the terminal.
Do you provide child seats?
Yes, free, fitted before you land. Florida law requires one up to age five.
Do you go to Port Canaveral?
Yes, about an hour, at a fixed price with tolls included. It is one of our most common Orlando routes.
Can we stop at a supermarket on the way?
Yes. With Premium, one short stop is included; on Economy, request it when you book and it may cost extra. In Orlando it is the best-value twenty minutes of the trip.

The same at every airport

How do I find my driver?
Just outside the arrivals doors of your terminal, holding an eTransfers name board. Your confirmation shows the exact spot for your terminal.
What if my flight is delayed?
We track it. The driver adjusts and there is no extra charge for delays.
How long will the driver wait?
Sixty minutes after landing on international flights, thirty on domestic. Immigration queues don’t count against you.
Is the price final?
Yes. Fixed price per vehicle, taxes and fees included. The driver never asks you for a fare.
Is the price per person or per vehicle?
Per vehicle, always. Six people in one van pay what one person pays.
Do you have child seats?
Yes, free of charge. Add them when you book and they are fitted before you land.
Can I change my pick-up time?
Yes, from your booking. With Premium it is free up to 12 hours before; with Economy you get one included change with 24 hours’ notice.
Do drivers speak English?
Yes, English and Spanish at every airport we serve.
Can I book after landing?
You can, but the online price is lower and the driver is already there. Two minutes before you fly saves you the queue.
What if I cannot find my driver?
Message us on WhatsApp, 24/7. Never accept a lift from anyone who approaches you; we will locate your driver in minutes.

Written and kept up to date by our own team at Orlando International Airport · reviewed 30 September 2026