“Excellent Taxi service at Punta Cana Airport! The driver, Juan, was a true professional, met us and helped us with our bags. The ride was comfortable and safe, and Juan even shared great ideas about visiting local attractions. Very nice. I highly recommend him.”
Operated by Grupo Xcaret 
About this tour
- Cancellation fee appliesCancel up to 48 hours before and get 90% back; the operator keeps 10% as an administrative fee.
- 5 hDepartures at 08:30
- Hotel pick-up on some optionsXenses with Transportation
- taxes & fees includedThe price you see is the price you pay. No surprises at the gate.
- Instant confirmationMobile voucher by email as soon as you pay.
- Book 24 h aheadThe operator needs that much notice to confirm your place.
- 2 optionsChoose the one that suits you on the next step.
Practical info
Monday, Tuesday, Thursday, Friday and Saturday. Activities run 8:30 a.m. to 5:45 p.m. and the park closes at 7:00 p.m. Closed on Sundays.
$89, or $80.10 when you book 7 or more days ahead.
Ages 5 to 11 pay 25% less than adults.
Minimum age 5. To enter without an adult, you must be 18 or older.
Km 282 of Federal Highway 307, next to Xcaret and Xplor parks, in Playa del Carmen.
74 km (46 miles) from Cancun Airport, about 1 hour by car. From the Hotel Zone, add the drive from your hotel to the airport.
6 km (4 miles), about 15 minutes.
Only with “Xenses with transportation”: round trip from your hotel or a meeting point in Cancun, Playa del Carmen and the Riviera Maya. On the official website it adds $32.40 per adult from Cancun or the Riviera Maya, and $23.40 from Playa del Carmen.
Checked on the operator’s official website (xcaret.com, xensespark.com) on September 30, 2026.
Hotel pick-up & meeting point
Hotel pick-up comes only with: Xenses with Transportation. The other options start at the meeting point.
Grupo Xcaret picks you up at hotels in these zones. The exact time depends on your hotel and is confirmed before the tour.
| Zone | Pick-up window |
|---|---|
| Akumal | Confirmed the evening before |
| Cancun Zona Hotelera & Centro | Confirmed the evening before |
| Costa Mujeres | Confirmed the evening before |
| Maroma Beach | Confirmed the evening before |
| Playa del Carmen | Confirmed the evening before |
| Playa Mujeres | Confirmed the evening before |
| Playa Paraiso | Confirmed the evening before |
| Puerto Aventuras | Confirmed the evening before |
| Puerto Juarez | Confirmed the evening before |
| Puerto Morelos | Confirmed the evening before |
Message IAN on WhatsApp and we’ll let Grupo Xcaret know. The operator decides how long the vehicle waits.




Who runs this tour
Grupo Xcaret runs this tour with its own staff. We look after you before and after you book: questions and updates on WhatsApp with IAN.
Traveller reviews
Reviews from eTransfers customers about their transfers and tours, not only about this activity.
“I had a perfect experience. The vehicle was clean and well-maintained, and the whole trip was pleasant. I will choose them again on my next trip!”
“They provided exceptional service at all times. Their communication was prompt and informative from the moment I made the reservation. I felt safe and well taken care of.”
“I loved that the service was fast. Everything flowed just as we expected.”
Cancellation policy
- Cancel up to 48 hours before and get 90% back; the operator keeps 10% as an administrative fee.
- Cancellations less than 48 hours before, or no-shows, are not refunded.
Common questions
Can I cancel and get my money back?
Is hotel pick-up included?
What does each age pay?
How far ahead do I need to book?
What days is Xenses open?
What’s the minimum age for Xenses?
How far is Xenses from Cancun and Playa del Carmen?
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