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Xenotes Tour

Four exclusive jungle cenotes, each with its own activity: assisted rappel, zip line, jumps, kayaking and exploration swimming. Includes round-trip transportation with a certified guide, drinks, fruit after the first cenote and a picnic-style lunch.

4.9 27 reviews on Tripadvisor
Nature Riviera Maya jungle Hotel pick-up included taxes & fees included
Xenotes Tour Operated by Grupo Xcaret
NatureRiviera Maya jungle

About this tour

  • Cancellation fee appliesCancel up to 48 hours before and get 90% back; the operator keeps 10% as an administrative fee.
  • Hotel pick-up includedRiviera Maya jungle (private cenotes)
  • taxes & fees includedThe price you see is the price you pay. No surprises at the gate.
  • Instant confirmationMobile voucher by email as soon as you pay.
  • Book 24 h aheadThe operator needs that much notice to confirm your place.

Hotel pick-up & meeting point

Grupo Xcaret picks you up at hotels in these zones. The exact time depends on your hotel and is confirmed before the tour.

ZonePick-up window
AkumalConfirmed the evening before
Cancun Zona Hotelera & CentroConfirmed the evening before
Costa MujeresConfirmed the evening before
Maroma BeachConfirmed the evening before
Playa del CarmenConfirmed the evening before
Playa MujeresConfirmed the evening before
Playa ParaisoConfirmed the evening before
Puerto AventurasConfirmed the evening before
Puerto JuarezConfirmed the evening before
Puerto MorelosConfirmed the evening before
Running late?

Message IAN on WhatsApp and we’ll let Grupo Xcaret know. The operator decides how long the vehicle waits.

Who runs this tour

Grupo Xcaret runs this tour with its own staff. We look after you before and after you book: questions and updates on WhatsApp with IAN.

Grupo Xcaretruns this tour
Instantconfirmation
Questions about the tour? Chat with IAN

Traveller reviews

Reviews from eTransfers customers about their transfers and tours, not only about this activity.

4.91
650 reviews eTransfers customers
Lana S.

“Excellent Taxi service at Punta Cana Airport! The driver, Juan, was a true professional, met us and helped us with our bags. The ride was comfortable and safe, and Juan even shared great ideas about visiting local attractions. Very nice. I highly recommend him.”

eTransfers customers · August 2023
Mark H.

“I had a perfect experience. The vehicle was clean and well-maintained, and the whole trip was pleasant. I will choose them again on my next trip!”

eTransfers customers · August 2023
Michael L.

“They provided exceptional service at all times. Their communication was prompt and informative from the moment I made the reservation. I felt safe and well taken care of.”

eTransfers customers · August 2023
Sonya Q.

“I loved that the service was fast. Everything flowed just as we expected.”

eTransfers customers · August 2023

Cancellation policy

  • Cancel up to 48 hours before and get 90% back; the operator keeps 10% as an administrative fee.
  • Cancellations less than 48 hours before, or no-shows, are not refunded.

Common questions

Can I cancel and get my money back?
Yes, with a fee: cancel up to 48 hours before and get 90% back, because the operator keeps 10% as an administrative fee. With less than 48 hours’ notice, or if you don’t turn up, there is no refund.
Is hotel pick-up included?
Yes, with every option. The exact time depends on your hotel and is confirmed before the tour.
What does each age pay?
The rates are: Adult (12+), Child (6–11). Some activities within the tour also have their own minimum age or height.
How far ahead do I need to book?
Book at least 24 hours ahead: that’s the notice the operator needs to confirm your place.

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