Jungala Aqua Experience

A luxury water park at VidantaWorld designed to avoid crowds: slides, pools and lounge areas, with towels, showers, Wi-Fi, concierge and parking included. Beyond adds a food-court meal, drinks and dessert.

4.1 210 reviews on Tripadvisor
Theme parks Riviera Maya 7 h taxes & fees included

About this tour

  • 7 hDepartures at 10:00
  • taxes & fees includedThe price you see is the price you pay. No surprises at the gate.
  • Instant confirmationMobile voucher by email as soon as you pay.
  • Book 24 h aheadThe operator needs that much notice to confirm your place.
  • 2 optionsPick the one that fits on the next step.

Practical info

Location

Inside VidantaWorld Riviera Maya: km 48 of the Cancun–Playa del Carmen highway, ZIP 77710, in the municipality of Solidaridad.

From Cancun and Playa del Carmen

About 45 minutes from Cancun and 15 minutes from Playa del Carmen. From Cancun Airport, just under an hour.

Transportation

Not included with any option. Parking is free, next to the JOYÀ theater, and a complimentary internal shuttle takes you to the park.

Hours

Friday to Wednesday, 10:00 a.m. to 5:00 p.m. Closed on Thursdays for maintenance. Hours may vary by season.

Adult price

Ages 13 and up: Day Pass MXN 1,401; Jungala Beyond MXN 1,990.

Child price

Ages 3 to 12: Day Pass MXN 981; Jungala Beyond MXN 1,392. Kids under 3 get in free.

Kids

The slides require a minimum height of 91 cm (3 ft), and children must be with an adult at all times.

Checked on the operator’s official website (jungala.com) on September 30, 2026.

Who runs this tour

Grupo Vidanta runs this tour with its own staff. We look after you before and after you book: questions and updates on WhatsApp with IAN.

Grupo Vidantaruns this tour
Instantconfirmation
Questions about the tour? Chat with IAN

Traveller reviews

Reviews from eTransfers customers about their transfers and tours, not only about this activity.

4.91
650 reviews eTransfers customers
Lana S.

“Excellent Taxi service at Punta Cana Airport! The driver, Juan, was a true professional, met us and helped us with our bags. The ride was comfortable and safe, and Juan even shared great ideas about visiting local attractions. Very nice. I highly recommend him.”

eTransfers customers · August 2023
Mark H.

“I had a perfect experience. The vehicle was clean and well-maintained, and the whole trip was pleasant. I will choose them again on my next trip!”

eTransfers customers · August 2023
Michael L.

“They provided exceptional service at all times. Their communication was prompt and informative from the moment I made the reservation. I felt safe and well taken care of.”

eTransfers customers · August 2023
Sonya Q.

“I loved that the service was fast. Everything flowed just as we expected.”

eTransfers customers · August 2023

Cancellation policy

  • This operator sells final: no changes and no refunds once paid.

Common questions

Can I cancel and get my money back?
No. The operator sells final: once paid, there are no changes or refunds.
Is hotel pickup included?
No. Transportation isn’t included with any option: you get there on your own.
What does each age pay?
The rates are: Adult (13+), Child (3–12), Infant (0–2). Some activities within the tour also have their own minimum age or height.
How far ahead do I need to book?
Book at least 24 hours ahead: that’s the notice the operator needs to confirm your spot.
Where is Jungala?
At VidantaWorld Riviera Maya, km 48 of the Cancun–Playa del Carmen highway, in the municipality of Solidaridad, next to the JOYÀ theater.
How far is Jungala from Cancun and Playa del Carmen?
About 45 minutes from Cancun and 15 minutes from Playa del Carmen.
Does the Jungala ticket include transportation?
No, not with any option. You get there on your own; parking is free and a complimentary shuttle takes you to the park.
What days is Jungala open?
Friday to Wednesday, 10:00 a.m. to 5:00 p.m. It’s closed on Thursdays for maintenance.