Arrival instructions

Arriving at Santo Domingo Airport

One exit, one busy curb, and one place to look for your name.

Las Americas International Airport

Arrival instructions, step by step

A single arrivals exit and a busy curb. The important part is knowing where to stand.

  1. The e-Ticket and immigration

    The Dominican e-Ticket is free and filled online before you fly; have the QR ready. The tourist card is already included in almost every airline ticket.

  2. Have your return ticket handy

    Since 28 April 2023 the airline is required to check that every foreign passenger holds an onward or return ticket. Without one you can be refused entry, and the check happens at the counter, not on landing.

  3. Flying in from Brazil or Venezuela? Yellow fever

    The Dominican Republic requires an international vaccination certificate from anyone arriving from Espírito Santo, Minas Gerais, Rio de Janeiro or São Paulo, and from every passenger coming from Venezuela. It has to be at least ten days old. Confirm with your airline before you fly.

  4. Baggage claim and customs

    Collect your bags and walk through customs. Checks are quick and routine.

  5. Past the taxi and rental desks

    After customs there is a short corridor of taxi and car-rental counters. Walk past them to the exit; your driver is outside.

  6. Find the sign at the barrier

    The arrivals curb is busy. Your driver waits at the barrier outside the doors with an eTransfers sign, then walks you to the vehicle.

  7. A prepaid SIM, if you want one

    Claro and Altice have desks just after customs at fair prices. It is easier here than in the city.

  8. Thirty minutes to the Colonial Zone

    Boca Chica is fifteen minutes, the Colonial Zone and Piantini thirty to forty on the coastal highway, Juan Dolio about forty.

Meeting point by terminal

Your confirmation names your terminal. Here is where we stand at each one.

A
Terminal A

At the barrier outside the arrivals doors, by the eTransfers sign.

2 min walk · JetBlue, American, Delta…
B
Terminal B

At the barrier outside the arrivals doors, by the eTransfers sign.

2 min walk · Copa, Avianca, Iberia…
All terminals with maps

How to recognize your driver

  • Name and photoSent by WhatsApp the evening before, with the vehicle plates.
  • The eTransfers signBlue sign, white logo, your name in large letters.
  • Uniform and vehicleNavy polo with the logo. The vehicle model and plates match your message.
  • Live locationAsk IAN and we send the driver’s live location while you walk out.

What to watch for at Santo Domingo Airport

Taxi touts at the barrier

Licensed airport taxis have a counter inside. Anyone offering a “cheaper” ride at the barrier is not licensed and the price will move.

Verify photo and plate

Driver name, photo and plate are in MyTrip before you land. Our driver knows your name; you should not have to explain who you are.

Never pay twice

The transfer is prepaid, tolls included. No driver of ours asks for toll money on the highway.

Change money in the city

Airport exchange rates are poor. Bank ATMs in the city give the real rate, and cards work everywhere in Piantini and the Colonial Zone.

All safety recommendations

What happens if your flight moves

  • We track your flight numberFrom the moment you book. If the schedule moves, we move the pickup before you land.
  • The driver waits, at no chargeSixty minutes after landing on international flights, thirty on domestic. Immigration lines never count against you.
  • If you miss the flight entirelyMessage us with the new flight number. With Premium, changing the date or the time is free up to 12 hours before the original pickup; with Economy it is your one included change, with 24 hours’ notice. Outside those windows, we move it subject to availability.

Santo Domingo Airport transfer questions

How far is the Colonial Zone?
Thirty to forty minutes on the coastal highway, longer in evening traffic. Boca Chica is fifteen minutes.
Do you do Santo Domingo to Punta Cana?
Yes, about two and a half hours at a fixed price. It is one of our most common routes.
Is there a fee to enter the country?
The tourist card is included in almost every airline ticket. The e-Ticket form is free and filled online before you fly.
Are the tolls included?
Yes. The Las Americas highway has tolls and they are already in your price. No driver of ours asks for toll money.
Is there Wi-Fi at the airport?
Free but slow. A prepaid Claro or Altice SIM at the desks after customs is the better option.
Can the driver wait if immigration is slow?
Yes. We track your flight and the driver waits; immigration lines never cost you extra.
All airport questions

Written and kept up to date by our own team at Las Americas International Airport · reviewed September 30, 2026