Passenger van
Toyota Hiace or similar
Up to 8
Up to 8
One way$69per vehicle
Round trip$131.33
Cancun Airport to The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive
Private transfer to the door, 60 min without traffic, from $69 per vehicle. Your driver tracks your flight and waits with your name.
CUN
The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive
Gonzalo Guerrero, centro de Playa del Carmen · Playa del Carmen
Zone: Playa del Carmen · one fixed price
Local timeUTC−5
Weather now
- 53 kmfrom the airport
- 60 mindoor to door, without traffic
- $69from · per vehicle, one way
Check your price to this hotel
Prices
Prices for your transfer to The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive
One fixed price per vehicle, not per person. The zone sets the price, so every hotel in it costs the same.
Airport taxi
VW Jetta or similar
Up to 3
Up to 3
One way$71per vehicle
Round trip$133.33
Luxury SUV
Chevrolet Suburban or similar
Up to 5
Up to 5
One way$154per vehicle
Round trip$293
Group van
Mercedes-Benz Sprinter or similar
Up to 15
Up to 15
One way$149.99per vehicle
Round trip$299.99
How it works
How pickup works at Cancún
Exactly what happens from the moment you land.
Land and clear customs
Customs takes 20 to 40 minutes. We track your flight the whole time, so a delay does not cost you the transfer.
Walk past the counters
Ignore the timeshare and taxi desks inside the terminal. Your driver waits outside the exit doors.
Find your name
An eTransfers sign with your name, behind the barrier. If you do not see it, call the number on your voucher.
Straight to the hotel
No stops, no extra passengers. The price on your voucher is the price.
Arriving at The Reef 28
Before you land: The Reef 28, adults only, 77 m from Fifth Avenue
The Reef 28 is an adults-only hotel on 1ra Avenida at Calle 28, in downtown Playa del Carmen, 77 m from Fifth Avenue and a block from the beach. From Cancun Airport it is 53 km, 60 min without traffic.
Car to the door
The car reaches the door on 1ra Avenida, not on the pedestrian stretch of Fifth Avenue. Valet parking is free, for vehicles up to 3 m high.
The beach of its sister hotels
It is the only one of the three The Reef hotels not on the sand; guests use the sister hotels’ beach, with a shuttle.
Early and late, for a fee
Check-in at 3 pm, or from 11 am for 60 USD; check-out at noon, or until 4 pm for 60 USD, both free with a direct all-inclusive booking. Luggage storage is free.
At check-in
Adults only, 18 and over. Bring an ID or passport and a card. Its transfer is charged, free one way only with a direct all-inclusive of 5 nights or more; ours is private, priced per vehicle.
Hotel details checked on thereefresorts.com in October 2026.
About the hotel
About The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive
The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive is at 1ª Avenida Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77720, México. Your driver knows the entrance and drops you at the lobby door.
- Apartment hotel
- Beach nearby
- 120 rooms
- All-inclusive
- Check-in from 15:00
- Check-out by 12:00
Restaurants
- Cachito
Bars
- Lobby Bar28
60 mindoor to door, without traffic
Playa del Carmenone fixed price
Hotel details checked on: www.thereefresorts.com
Getting there
Transfer details
| Pickup | Cancun (CUN) |
|---|---|
| Drop-off | The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive · 1ª Avenida Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo 77720, México |
| Distance | 53 km |
| Travel time | 60 min without traffic |
| Availability | 24 hours, booked in advance |
| Vehicles | Passenger van · Airport taxi · Luxury SUV · Group van |
Back to the airport
Back to the airport
- Pickup three hours beforeFor international flights; two for domestic. We confirm the time the day before.
- The driver waits at the same doorThe lobby entrance where you were dropped off.
- Change it free up to 12 h beforeWith Premium, from your booking page. Economy includes one change with 24 h notice.
Hotels by zone
Nearby hotels, same fixed price
Every hotel in the Playa del Carmen zone costs the same from the airport.
-
Penthouses of the Royal Oasis49 m away · Playa del CarmenFrom · per vehicle$69Hotel page See availability
-
Royal Oasis Condominios49 m away · Playa del CarmenFrom · per vehicle$69Hotel page See availability
-
Riviera del Sol Hotel69 m away · Playa del CarmenFrom · per vehicle$69Hotel page See availability
-
Condominio Magic Paradise78 m away · Playa del CarmenFrom · per vehicle$69Hotel page See availability
-
Devossion by Live Aqua Playa del Carmen83 m away · Playa del CarmenFrom · per vehicle$69Hotel page See availability
-
Royal Palms90 m away · Playa del CarmenFrom · per vehicle$69Hotel page See availability
Tours
Tours with pickup at this hotel
The operator picks you up at The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive.
Reviews
What travelers say
Sarah S.
“Our Cancun to Akumal Airport Transfer was fast. Booking was very simple, and the driver met us quickly at the airport to take us to our destination. Very professional at all times.”
eTransfers customers · March 2023
Katte L.
“One of the best shuttle providers in Cancun, the service was great and at an excellent price. Also, it is one of the cheapest services you can find.”
eTransfers customers · July 2022
Joe H.
“This company is one of the best shuttle companies in Cancun. They pick us up from the airport terminal to our hotel in downtown Cancun.”
eTransfers customers · July 2022
Traveler questions
Questions about this hotel transfer
How far is The Reef 28 from Cancun Airport?
53 km down Highway 307, 60 min without traffic. It is downtown, at Calle 28.
Does the car reach the door at The Reef 28?
Yes, on 1ra Avenida. Fifth Avenue, 77 m away, is pedestrian.
Is The Reef 28 adults only?
Yes, guests must be 18 or over.
Does the driver go inside the resort?
Yes. The drop-off is at the main entrance of The Reef 28 Adults Only - All Suites & Spa Optional All-inclusive, where the bell staff are. There is no extra charge and no walking with luggage.
What if my flight is late?
We track the flight number you give us. If you land three hours late, your driver is there three hours late. No extra charge.
Is the price per person or per vehicle?
Per vehicle. Everyone who fits in the vehicle pays the same, and the price on the voucher already includes taxes and tolls.
Do you have child seats?
Yes, free, and you ask for them when booking. Tell us the child's age so the right seat goes in the van.
How do I get back to the airport?
The same driver picks you up at the same door. We confirm the time the day before. With Premium you can change it free up to 12 hours ahead; with Economy you get one included change with 24 hours’ notice.
AI-powered service
Meet IAN and Emma, the AI behind every transfer
IAN answers your messages in seconds and Emma takes your calls, in English and Spanish, 24/7. Change a time, add a stop or ask for a receipt: it is done in the same conversation.
- Replies in seconds, any hour of the day
- Changes, stops and receipts from the chat
- WhatsApp, SMS, email or a phone call
IAN · eTransfersOnline · replies in seconds
My flight now lands at 4:10 PM. What happens?
Nothing to do. We track AA 1234 and moved your pickup to 4:10 PM. Your driver will be at the arrivals exit with your name.
Message IAN…
EmmaVoice assistant · answers calls 24/7
And the rest runs on its own
From the moment you book until the driver is at the exit, every step is automated.
- BookedInstant confirmation, voucher by email and WhatsApp
- Flight trackedYour flight is monitored; a delay reschedules the pickup on its own
- Driver assignedName, photo and plate sent the day before
- Driver at arrivalsWaiting at the terminal exit with your name on a sign
MyTrip · the eTransfers web app
Your transfer, in your pocket
MyTrip works like a ride app: follow your driver on the map, fix a flight change yourself and share your trip with your family. No download, no password.
- Watch your driver arrive in real timeFollow the route on the map from the moment they leave until you reach your hotel. No calls, no guessing.
- Know who picks you up before leaving the airportName and photo of your driver on screen. You recognize them at first sight.
- Flight changed? Update it yourselfFix the flight number, the time or how many travel, in seconds, from your phone.
- Your family knows where you areShare your trip with a link and let them watch it live, no download needed.
- Voucher with QR code, even with no signal
- Pay in one tap: card, Apple Pay, Google Pay or PayPal
- No passwords, no sign-up: you enter with the link we send
- Your next transfer in two taps
- Like an app, without downloading one