Passenger van
Toyota Hiace or similar
Up to 8
Up to 8
One way$34per vehicle
Round trip$68
Cancun Airport to ADO Downtown Cancun Terminal
Private transfer to the door, 25 min without traffic, from $34 per vehicle. Your driver tracks your flight and waits with your name.
CUN
ADO Downtown Cancun Terminal
Zone: Cancun Hotel Zone & Downtown · one fixed price
Local timeUTC−5
Weather now
- 12 kmfrom the airport
- 25 mindoor to door, without traffic
- $34from · per vehicle, one way
Check your price to get here
ADO at the airport
The ADO bus from Cancun Airport, in numbers
The ADO bus leaves the airport for downtown Cancun, Playa del Carmen and Tulum. It drops you at the bus terminal; from there you take a taxi to your hotel.
Where to catch it
At Terminals 2, 3 and 4, outside arrivals. Buy the ticket at the ADO counter or on ado.com.mx.
To downtown Cancun
About 140 to 145 pesos per person; 30 to 60 minutes depending on traffic, to the ADO downtown terminal.
To Playa del Carmen
216 to 270 pesos per person; 1 h 15 to 2 h, to the downtown Playa terminal.
To Tulum
About 445 pesos per person; 2 h 20 to 2 h 40, to the town terminal.
Luggage
It rides under the bus. With several bags and kids, the taxi transfer at the terminal is the hard part.
When a private transfer makes sense
For three or more people, or if your hotel is far from the terminal: a private transfer is priced per vehicle, leaves when you land and drops you at the door.
Fares and times published by ADO as of September 2026; they may change.
Prices
Prices for your transfer to ADO Downtown Cancun Terminal
One fixed price per vehicle, not per person. The zone sets the price, so every hotel in it costs the same.
Airport taxi
VW Jetta or similar
Up to 3
Up to 3
One way$35.40per vehicle
Round trip$70
Luxury SUV
Chevrolet Suburban or similar
Up to 5
Up to 5
One way$85per vehicle
Round trip$169
Group van
Mercedes-Benz Sprinter or similar
Up to 15
Up to 15
One way$75per vehicle
Round trip$149
How it works
How pickup works at Cancún
Exactly what happens from the moment you land.
Land and clear customs
Customs takes 20 to 40 minutes. We track your flight the whole time, so a delay does not cost you the transfer.
Walk past the counters
Ignore the timeshare and taxi desks inside the terminal. Your driver waits outside the exit doors.
Find your name
An eTransfers sign with your name, behind the barrier. If you do not see it, call the number on your voucher.
Straight to the hotel
No stops, no extra passengers. The price on your voucher is the price.
Getting there
Transfer details
| Pickup | Cancun (CUN) |
|---|---|
| Drop-off | ADO Downtown Cancun Terminal |
| Distance | 12 km |
| Travel time | 25 min without traffic |
| Availability | 24 hours, booked in advance |
| Vehicles | Passenger van · Airport taxi · Luxury SUV · Group van |
Back to the airport
Back to the airport
- Pickup three hours beforeFor international flights; two for domestic. We confirm the time the day before.
- Picked up wherever you sayYou give us the exact address when booking: your hotel, your rental or the same spot where you were dropped off.
- Change it free up to 12 h beforeWith Premium, from your booking page. Economy includes one change with 24 h notice.
Hotels by zone
Hotels near ADO Downtown Cancun Terminal
They all cost the same from the airport: the price is set by the Cancun Hotel Zone & Downtown zone.
-
Hotel Alux Cancún124 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34Hotel page See availability
-
Moloch Hostel & Suites155 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34Hotel page See availability
-
Gamma Cancún Centro252 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34Hotel page See availability
-
Hotel Adhara Express301 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34Hotel page See availability
-
Nomads Rooftop / Nomads Hotel & Rooftop Pool326 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34Hotel page See availability
-
Eco Hotel El Rey del Caribe370 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34Hotel page See availability
Tours
Tours with pickup at this hotel
The operator picks you up at ADO Downtown Cancun Terminal.
Water
Catamaran to Isla Mujeres – Cancun Sailing
on Viator
From
$47
per adult · taxes & fees included
Water
Catamaran to Isla Mujeres – Xcaret Xailing
on Viator
From
$71.10
per adult · taxes & fees included
Shows
Xoxi Cancun (Xoximilco)
on Viator
From
$107.10
per adult · taxes & fees included
Reviews
What travelers say
Alex S.
“The best transportation service in Puerto Aventuras without a doubt. My wife and I had an incredible time from start to finish. The vehicles are modern and very comfortable, in addition to being air-conditioned.”
eTransfers customers · March 2023
Liam C.
“They arrived on time to pick me up from Playa del Carmen and drop me off at Cancun Airport. I arrived on schedule for my flight check-in. Good service.”
eTransfers customers · March 2023
Jacob T.
“Choosing Tulum was an excellent decision - the town boasts a unique and lively atmosphere that sets it apart from other destinations I've visited. Additionally, the transportation service we received from Cancun Airport was exceptional.”
eTransfers customers · March 2023
Traveler questions
Questions about this transfer
How much is the ADO bus from Cancun Airport?
About 140 to 145 pesos to downtown Cancun, 216 to 270 pesos to Playa del Carmen and about 445 pesos to Tulum per person, according to ADO in September 2026.
Which terminal does the ADO bus leave from?
From Terminals 2, 3 and 4 at Cancun Airport, outside arrivals, where its counter is.
Does the ADO bus take me to my hotel?
No: it drops you at the bus terminal at your destination. A private transfer takes you to the hotel door.
Where does the driver drop me off?
At the address you give us when booking in ADO Downtown Cancun Terminal: your hotel door, your rental or the main entrance. There is no extra charge and no walking with luggage.
What if my flight is late?
We track the flight number you give us. If you land three hours late, your driver is there three hours late. No extra charge.
Is the price per person or per vehicle?
Per vehicle. Everyone who fits in the vehicle pays the same, and the price on the voucher already includes taxes and tolls.
Do you have child seats?
Yes, free, and you ask for them when booking. Tell us the child's age so the right seat goes in the van.
How do I get back to the airport?
We pick you up at the address you give us. We confirm the time the day before. With Premium you can change it free up to 12 hours ahead; with Economy you get one included change with 24 hours’ notice.
AI-powered service
Meet IAN and Emma, the AI behind every transfer
IAN answers your messages in seconds and Emma takes your calls, in English and Spanish, 24/7. Change a time, add a stop or ask for a receipt: it is done in the same conversation.
- Replies in seconds, any hour of the day
- Changes, stops and receipts from the chat
- WhatsApp, SMS, email or a phone call
IAN · eTransfersOnline · replies in seconds
My flight now lands at 4:10 PM. What happens?
Nothing to do. We track AA 1234 and moved your pickup to 4:10 PM. Your driver will be at the arrivals exit with your name.
Message IAN…
EmmaVoice assistant · answers calls 24/7
And the rest runs on its own
From the moment you book until the driver is at the exit, every step is automated.
- BookedInstant confirmation, voucher by email and WhatsApp
- Flight trackedYour flight is monitored; a delay reschedules the pickup on its own
- Driver assignedName, photo and plate sent the day before
- Driver at arrivalsWaiting at the terminal exit with your name on a sign
MyTrip · the eTransfers web app
Your transfer, in your pocket
MyTrip works like a ride app: follow your driver on the map, fix a flight change yourself and share your trip with your family. No download, no password.
- Watch your driver arrive in real timeFollow the route on the map from the moment they leave until you reach your hotel. No calls, no guessing.
- Know who picks you up before leaving the airportName and photo of your driver on screen. You recognize them at first sight.
- Flight changed? Update it yourselfFix the flight number, the time or how many travel, in seconds, from your phone.
- Your family knows where you areShare your trip with a link and let them watch it live, no download needed.
- Voucher with QR code, even with no signal
- Pay in one tap: card, Apple Pay, Google Pay or PayPal
- No passwords, no sign-up: you enter with the link we send
- Your next transfer in two taps
- Like an app, without downloading one