Passenger van
Toyota Hiace or similar
Up to 8
Up to 8
One way$34.99per vehicle
Round trip$68
Cancun Airport to Paradisus Cancún
Private transfer to the door, 25 min without traffic, from $34.99 per vehicle. Your driver tracks your flight and waits with your name.
CUN
Paradisus Cancún
Hotel Zone · Cancun
Formerly Gran Meliá Cancún Zone: Cancun Hotel Zone & Downtown · one fixed price
Local timeUTC−5
Weather now
- 17 kmfrom the airport
- 25 mindoor to door, without traffic
- $34.99from · per vehicle, one way
Check your price to this hotel
Prices
Prices for your transfer to Paradisus Cancún
One fixed price per vehicle, not per person. The zone sets the price, so every hotel in it costs the same.
Airport taxi
VW Jetta or similar
Up to 3
Up to 3
One way$35.40per vehicle
Round trip$70
Luxury SUV
Chevrolet Suburban or similar
Up to 5
Up to 5
One way$85per vehicle
Round trip$169
Group van
Mercedes-Benz Sprinter or similar
Up to 15
Up to 15
One way$75per vehicle
Round trip$149
How it works
How pickup works at Cancún
Exactly what happens from the moment you land.
Land and clear customs
Customs takes 20 to 40 minutes. We track your flight the whole time, so a delay does not cost you the transfer.
Walk past the counters
Ignore the timeshare and taxi desks inside the terminal. Your driver waits outside the exit doors.
Find your name
An eTransfers sign with your name, behind the barrier. If you do not see it, call the number on your voucher.
Straight to the hotel
No stops, no extra passengers. The price on your voucher is the price.
Arriving at Paradisus Cancún
Before you land: Paradisus Cancún, renovated in 2026
Paradisus Cancún, formerly Gran Meliá Cancún, is the resort of five glass pyramids at km 16.5 of the Hotel Zone. It reopened in April 2026 after a 50-million-dollar renovation. From the airport it is 17 km, 25 min without traffic.
The Reserve, adults only
The Reserve is the adults-only (18+) section, with its own lounge, atrium, pool and beach.
Family Concierge
Family Concierge guests check in and out at their own lounge. Kidsdom takes children from 4 to 12.
Not Paradisus Playa del Carmen
Paradisus La Perla and Paradisus Playa del Carmen are in Playa del Carmen, about 53 km south. This one is in the Cancun Hotel Zone.
Times
Check-in from 3 pm, check-out by noon.
Resort details checked on melia.com in October 2026.
About the hotel
About Paradisus Cancún
Paradisus Cancún is at Boulevard Kukulcan km16.5, Cancún77500, México. Your driver knows the entrance and drops you at the lobby door.
- Resort
- All-inclusive
- Check-in from 15:00
- Check-out by 12:00
Restaurants
- Sal Steak Cave
- Cappella
- Gastro Hall
- Kanna Beach Club
- Vibra
- Santé
Bars
- Fahrenheit
- Ginger Lounge
- Kao
- Blue Agave
- Santé
- Pool Bar
Pools
- Exterior
For kids
- Kidsdom
25 mindoor to door, without traffic
Cancun Hotel Zone & Downtownone fixed price
Hotel details checked on: www.melia.com · www.cnmv.es · www.prnewswire.com
Looking for a different hotel with this name?
This page is for Paradisus Cancún in Cancun Hotel Zone & Downtown. Others have a similar name:
Paradisus La Perla - Adults Only - Riviera Maya (Puerto Morelos) · Paradisus Playa del Carmen - Riviera Maya (Playa del Carmen)
Getting there
Transfer details
| Pickup | Cancun (CUN) |
|---|---|
| Drop-off | Paradisus Cancún · Boulevard Kukulcan km16.5, Cancún77500, México |
| Distance | 17 km |
| Travel time | 25 min without traffic |
| Availability | 24 hours, booked in advance |
| Vehicles | Passenger van · Airport taxi · Luxury SUV · Group van |
Back to the airport
Back to the airport
- Pickup three hours beforeFor international flights; two for domestic. We confirm the time the day before.
- The driver waits at the same doorThe lobby entrance where you were dropped off.
- Change it free up to 12 h beforeWith Premium, from your booking page. Economy includes one change with 24 h notice.
Hotels by zone
Nearby hotels, same fixed price
Every hotel in the Cancun Hotel Zone & Downtown zone costs the same from the airport.
-
Marriott Cancun, An All-Inclusive Resort288 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34.99Hotel page See availability
-
Fiesta Americana Condesa Cancún All Inclusive330 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34.99Hotel page See availability
-
JW Marriott Cancun Resort & Spa528 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34.99Hotel page See availability
-
Hard Rock Hotel Cancun672 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34.99Hotel page See availability
-
The Pyramid Cancun728 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34.99Hotel page See availability
-
The Grand Oasis Cancun754 m away · Cancun Hotel Zone & DowntownFrom · per vehicle$34.99Hotel page See availability
Tours
Tours with pickup at this hotel
The operator picks you up at Paradisus Cancún.
Reviews
What travelers say
Zac T.
“I booked a private transportation service from Cancun Airport to Valladolid and I was very pleased with the experience. The driver was very professional and the car was in excellent condition. I will definitely use this company again.”
eTransfers customers · May 2023
John C.
“I just returned from my trip to Costa Mujeres, and I have to say that the transportation from Cancun Airport to Costa Mujeres was superb. The driver was punctual, the vehicle was comfortable, and the service was top-notch.”
eTransfers customers · May 2023
Emily H.
“I was apprehensive about getting transportation from Cancun Airport to Costa Mujeres, but this company made the process easy and stress-free. The staff was friendly; the vehicle was clean. I felt safe throughout the entire ride.”
eTransfers customers · May 2023
Traveler questions
Questions about this hotel transfer
How far is Paradisus Cancún from the airport?
17 km, 25 min without traffic. It is at km 16.5 of the Hotel Zone.
Is Paradisus Cancún the old Gran Meliá Cancún?
Yes, it is the same five-pyramid resort, renovated and reopened in April 2026.
Does the driver go inside the resort?
Yes. The drop-off is at the main entrance of Paradisus Cancún, where the bell staff are. There is no extra charge and no walking with luggage.
What if my flight is late?
We track the flight number you give us. If you land three hours late, your driver is there three hours late. No extra charge.
Is the price per person or per vehicle?
Per vehicle. Everyone who fits in the vehicle pays the same, and the price on the voucher already includes taxes and tolls.
Do you have child seats?
Yes, free, and you ask for them when booking. Tell us the child's age so the right seat goes in the van.
How do I get back to the airport?
The same driver picks you up at the same door. We confirm the time the day before. With Premium you can change it free up to 12 hours ahead; with Economy you get one included change with 24 hours’ notice.
AI-powered service
Meet IAN and Emma, the AI behind every transfer
IAN answers your messages in seconds and Emma takes your calls, in English and Spanish, 24/7. Change a time, add a stop or ask for a receipt: it is done in the same conversation.
- Replies in seconds, any hour of the day
- Changes, stops and receipts from the chat
- WhatsApp, SMS, email or a phone call
IAN · eTransfersOnline · replies in seconds
My flight now lands at 4:10 PM. What happens?
Nothing to do. We track AA 1234 and moved your pickup to 4:10 PM. Your driver will be at the arrivals exit with your name.
Message IAN…
EmmaVoice assistant · answers calls 24/7
And the rest runs on its own
From the moment you book until the driver is at the exit, every step is automated.
- BookedInstant confirmation, voucher by email and WhatsApp
- Flight trackedYour flight is monitored; a delay reschedules the pickup on its own
- Driver assignedName, photo and plate sent the day before
- Driver at arrivalsWaiting at the terminal exit with your name on a sign
MyTrip · the eTransfers web app
Your transfer, in your pocket
MyTrip works like a ride app: follow your driver on the map, fix a flight change yourself and share your trip with your family. No download, no password.
- Watch your driver arrive in real timeFollow the route on the map from the moment they leave until you reach your hotel. No calls, no guessing.
- Know who picks you up before leaving the airportName and photo of your driver on screen. You recognize them at first sight.
- Flight changed? Update it yourselfFix the flight number, the time or how many travel, in seconds, from your phone.
- Your family knows where you areShare your trip with a link and let them watch it live, no download needed.
- Voucher with QR code, even with no signal
- Pay in one tap: card, Apple Pay, Google Pay or PayPal
- No passwords, no sign-up: you enter with the link we send
- Your next transfer in two taps
- Like an app, without downloading one