Transportation from Hotel to Hotel
Switching hotels mid-trip and don't want to wrestle cabs and luggage? We pick you up at one hotel door and drop you at the next, at a fixed price per vehicle.
- Per vehiclenot per person
- Up to 8travelers per van
- Door to doorno stops
Price your hotel-to-hotel transfer
How a hotel-to-hotel transfer works
It is the same private service as our airport transfers, just between two points in the city or along the coast: a vehicle only for your group, with a driver who picks you up at the time you choose and takes you straight to the second hotel.
The price depends on the two zones — where you leave from and where you are going — and it is per vehicle, luggage included. Two people or eight pay the same in the same van.
You book it like an airport transfer: enter your departure hotel in “From” and your arrival hotel in “To”. If you cannot find one of them, type the area or message IAN on WhatsApp.
When people book it
A few days in Cancun and the rest in Tulum or Playa del Carmen, without going back to the airport.
Guests spread across several hotels who need to arrive at the same place together.
From your first-night hotel to your all-inclusive, luggage and all.
A round trip to a restaurant or an event at another hotel, with the return time already booked.
Before you go
Per vehicle, based on the two zones. The search shows the total before you pay.
Included. Bags are not charged separately.
At the entrance or lobby of your departure hotel, at the time you book.
Van, SUV and luxury options, depending on availability in the zone.
Free up to 24 hours before.
Free; request them when booking.
How to book
Enter the departure hotel in “From”, the arrival hotel in “To”, the date and how many are traveling. The search lists the available vehicles with their fixed price; you choose, pay and get a voucher with your driver's details.
Get my transfer priceGood to know
- Leave room around check-outMost hotels ask you to leave by 11:00 or 12:00 and check you in at 15:00. Book a pickup time that lets you have lunch or wait at the second hotel.
- One van for the whole groupWith per-vehicle pricing, splitting eight people across cabs costs more than one private van.
- Give the exact hotel nameIn the Hotel Zone some hotels with similar names are miles apart. The full name avoids the wrong door.
- Make the drive countIf you are moving from Cancun to Tulum, a short grocery stop can be requested when booking.
Tours you can book online
These you book right here, with online payment.
Theme parks
Xcaret Park
Culture & archaeology
Chichen Itza Tour (Xichén)
Theme parks
Xel-Há All Inclusive
Questions about hotel-to-hotel transfers
How much is a hotel-to-hotel transfer in Cancun?
Can I go from a Cancun hotel to one in Tulum or Playa del Carmen?
Does the driver pick me up in the lobby?
How much luggage can I bring?
Can I book a round trip between two hotels?
How far ahead should I book?
Meet IAN and Emma, the AI behind every transfer
IAN answers your messages in seconds and Emma takes your calls, in English and Spanish, 24/7. Change a time, add a stop or ask for a receipt: it is done in the same conversation.
- Replies in seconds, any hour of the day
- Changes, stops and receipts from the chat
- WhatsApp, SMS, email or a phone call
And the rest runs on its own
From the moment you book until the driver is at the exit, every step is automated.
- BookedInstant confirmation, voucher by email and WhatsApp
- Flight trackedYour flight is monitored; a delay reschedules the pickup on its own
- Driver assignedName, photo and plate sent the day before
- Driver at arrivalsWaiting at the terminal exit with your name on a sign